Argelyn Bartolo

I am a results-driven administrator and customer service representative with a strong focus on enhancing virtual communication and providing exceptional administrative support for remote teams. My experience spans over five years, during which I have honed my skills in managing virtual team meetings, organizing digital files, and ensuring seamless remote correspondence. I pride myself on my ability to maintain organized digital filing systems and respond promptly to emails and messages, ensuring efficient communication within teams.

In my previous role at Sutherland Global Service, I handled complex customer inquiries and complaints, serving as the go-to expert for freight account-related matters. I trained internal teams on best practices and collaborated with management to improve customer service processes based on trends and feedback. My commitment to staying updated with new product developments and service offerings has allowed me to provide accurate and timely information to customers, ensuring their needs are met effectively.

Most recently, I worked as a General Admin at Boomering Inc., where I provided comprehensive office support, managed client invoices, and oversaw day-to-day construction activities. My proficiency in accounting software like QuickBooks and Xero, combined with my organizational skills, has enabled me to maintain smooth accounts payable processes and manage expenses efficiently. I am eager to leverage my skills and experience to contribute to a dynamic team.