Anuradha Kishore

Developed and maintained dashboards and data visualizations using Excel, enabling real-time monitoring of operational KPIs. Automated weekly and monthly reports using Excel macros.

Successfully led a retail sales team of 35
–40 financial consultants, managing recruitment, compensation, incentives, and leave administration. Conducted detailed client credibility assessments through enquiries and credit verifications, while generating MIS reports to track team productivity and training requirements.

Managed branch banking operations, including cash handling, audits, and regulatory compliance. Advised customers on investment opportunities across mutual funds, insurance, and equity shares, while actively cross-selling insurance and ULIP products to enhance branch revenue and customer portfolio diversification.

Specialized in non-term and credit card collections by analyzing debit balances, resolving payment issues, and negotiating settlements with banks and customers to improve recovery rates. As a Senior Process Associate, managed order creation, taxation, and contract processing, and led a Business Process Improvement (BPI) project that achieved productivity savings of
₹22 lakhs.

Studied business management and analysis, focusing on finance and information security management systems. Gained foundational knowledge in business processes and financial operations.