Anthony P Winning
@anthonypwinning
Senior UX researcher and service designer blending behavioural science with systems thinking.
What I'm looking for
I am a Senior UX Researcher and Service Designer with a PhD in Psychology and a Bachelor's in Computer Science, bringing over a decade of experience translating human insight into measurable business and product outcomes.
My work has led national-scale UX research and service design initiatives across government and industry, turning complex digital ecosystems into clear, intuitive experiences that align policy intent with real-world use.
I specialise in systemic research, stakeholder engagement, and synthesising qualitative and quantitative data to inform strategic decisions, having delivered outcomes across platforms including myGov, digital identity/authorisation, and environmental management systems.
I work collaboratively with multidisciplinary teams to convert deep user understanding into actionable strategy, prioritised product improvements, and measurable impact for diverse communities.
Experience
Work history, roles, and key accomplishments
Strategic Service Designer
Services Australia
Jan 2025 - Aug 2025 (7 months)
Led research to uncover root causes of complex, interconnected service challenges across government touchpoints and informed strategies to align service delivery with real-world needs for diverse communities.
Service Design Researcher
INX Software
Sep 2022 - Apr 2024 (1 year 7 months)
Researched and informed design of cloud-based environmental management and compliance software for the mining sector, improving data integrity and reporting workflows across sample and lab lifecycles.
User Researcher
University of Newcastle
Jul 2022 - Nov 2022 (4 months)
Assessed usability of the myUni student app through analytics, large-scale surveys and interviews, producing prioritized recommendations to guide future digital learning investments.
Conducted current-state analysis and cross-stream workshops to identify UX improvements during IT consolidation across Departments of Agriculture and Environment, informing integration and infrastructure decisions.
UX Researcher
Department of Agriculture
May 2021 - May 2022 (1 year)
Led research across product lifecycle stakeholders to support digital transformation and streamline processes aimed at increasing industry competitiveness and export value.
UX Researcher
Digital Transformation Agency
Mar 2020 - Apr 2021 (1 year 1 month)
Provided research guidance for myGov Beta and whole-of-government digital strategy initiatives, delivering concept validation, prototype testing, and executive recommendations based on qualitative and quantitative insights.
Consulting Analyst
Pollen Digital
Nov 2019 - Dec 2019 (1 month)
Synthesized large-scale customer feedback, NPS and verbatim data for the eBay Classifieds Group to surface themes impacting engagement and provided actionable insights to executive management.
UX Researcher
Woolworths
Nov 2017 - May 2018 (6 months)
Synthesized customer feedback into actionable insights for WooliesX, improving prioritization and resolving major usability issues to raise satisfaction and task completion rates.
Analyst and Researcher
PeopleCentric Associates
Feb 2017 - May 2017 (3 months)
Designed and executed statistical analysis for a nationwide workplace survey and delivered a report with actionable recommendations to improve client operations.
Associate Investigator
ARC Centre of Excellence in Cognition and Its Disorders
Jun 2013 - Jun 2015 (2 years)
Developed a web-based framework to deliver the eSoCog social skills training program for people with schizophrenia and converted training materials for online delivery.
Full Stack Web Developer
Freelance / Various Clients
Sep 2007 - Mar 2013 (5 years 6 months)
Developed and deployed web-based services for desktop and mobile, handling large data processing, cloud configuration, and end-to-end delivery for diverse businesses.
Education
Degrees, certifications, and relevant coursework
Macquarie University
Doctor of Philosophy, Psychology
2016 - 2020
Grade: Completed
Activities and societies: Full scholarship recipient.
Completed a Doctor of Philosophy in Psychology with a conceptual thesis exploring the employment of faith and science through religion and psychology.
Macquarie University
Master of Research, Psychology
2015 - 2015
Grade: High Distinction
Activities and societies: Full scholarship recipient.
Completed a Master of Research in Psychology with a conceptual thesis on parallels in the story of Adam and Eve and Freudian psychoanalysis; thesis graded High Distinction.
Macquarie University
Bachelor of Science (Honours I), Psychology
2011 - 2015
Activities and societies: President of Psychology Society.
Awarded a Bachelor of Science (Honours I) in Psychology for an empirical thesis on brief mindfulness training and empathy; thesis awarded 95% and ranked top 5 in cohort.
University of New South Wales
Bachelor of Science, Computing
1998 - 2002
Grade: Completed
Activities and societies: Computing Society member.
Completed a Bachelor of Science in Computing covering core principles and technologies across computer systems, algorithms, networks, databases, graphics, and AI.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
Interested in hiring Anthony P?
You can contact Anthony P and 90k+ other talented remote workers on Himalayas.
Message Anthony PFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
