At TEVA PHARMACEUTICALS EXTERNAL MANUFACTURING AND SUPPLY OPERATIONS (EXM), through STROTUS CORPSOL, I manage product technical complaints in Veeva Vault QMS for pharmaceutical products, medical devices, and combination products made by external manufacturing partners.
I review site investigations, assess root causes and CAPA adequacy, and follow complaint trends using statistically derived alert and action limits. I also support assessments for authority notifications and US FDA Field Alert Reports.
At GLENMARK PHARMACEUTICAL LIMITED, I investigated market complaints for semisolid preparations and prepared quality risk assessments using FMEA, Fishbone, and 5 WHYs. I also developed and analyzed Continued Process Verification reports using Minitab.
Earlier, at TEVA API INDIA PRIVATE LIMITED and CORAL DRUGS PRIVATE LIMITED, I worked on deviations, OOS results, supplier quality monitoring, audits, and product quality reviews. I also taught pharmacy subjects as a Guest Lecturer at R.S.M COLLAGE OF PHARMACY.

