Andres Gamez

Monitor and manage IT security incidents using Wazuh and Fortimonitor, improving bank reconciliation log validation accuracy by 80% and integrating transactional monitoring foundations with Zabbix.

Optimized Zabbix monitoring to reduce false positives and implemented HA configurations and network topology maps, improving monitoring precision and reliability for banking clients.

Built automated monitoring and Grafana dashboards, automating 90% of first-level tasks and improving transaction monitoring accuracy with real-time dashboards and Telegram-integrated alerts.

Supervised critical servers with PRTG and implemented a DHCP restart protocol that reduced response times by 80%, improving network stability and first-level support efficiency.

Completed the Cibersecurity Explorer introductory-level course to gain foundational knowledge in cybersecurity concepts.

Completed Zabbix Certified User 6.0 training to validate proficiency in Zabbix monitoring configuration and usage.

Completed an Advanced English Certificate course to improve English language proficiency.

Activities and societies: Developed an automated inventory management system as a student project.

Completed a Systems Engineering degree with coursework and a capstone project focused on automating inventory management systems for small businesses.