Open to opportunities

Andres Gamez

@andresgamez

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Bilingual Systems Engineer specializing in IT monitoring, automation, and cybersecurity for banking environments.

Norway

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What I'm looking for

I seek roles where I can apply monitoring, automation, and security skills to improve reliability in security-focused, collaborative international teams.

I am a bilingual Systems Engineer with over nine years of experience designing and operating IT infrastructure monitoring, process automation, and security solutions in high-pressure banking and telecommunications environments.

Throughout my career I have implemented scalable monitoring and automation that reduced manual work and incident response times—achieving automation of 90% of first-level tasks and up to 80% faster DHCP/validation responses.

I specialize in tools such as Zabbix, Grafana, Wazuh, Bash scripting and have delivered projects including Zabbix high-availability deployments, real-time transactional Grafana dashboards, Telegram-integrated incident workflows, and automated discovery rules for large banking clients.

I am driven by continuous learning, hold Zabbix Certified User 6.0, am pursuing cybersecurity credentials, and I am eager to apply my monitoring, automation and security expertise to strengthen reliability and observability in international, security-focused IT teams.

Experience

Work history, roles, and key accomplishments

Current

Information Security Operator

Current

Suiche7B

Sep 2024 - Present (1 year 1 month)

Monitor and manage IT security incidents using Wazuh and Fortimonitor, improving bank reconciliation log validation accuracy by 80% and integrating transactional monitoring foundations with Zabbix.

Wazuh FortiMonitor FortiADC Zabbix VPN Troubleshooting Security Monitoring Incident Response

Freelance IT Specialist

Daycohost and Amagi Group

Aug 2023 - Sep 2024 (1 year 1 month)

Optimized Zabbix monitoring to reduce false positives and implemented HA configurations and network topology maps, improving monitoring precision and reliability for banking clients.

Zabbix Grafana High Availability Topology Trigger Tuning

NOC Specialist

Rapidpago

Jan 2019 - Aug 2023 (4 years 7 months)

Built automated monitoring and Grafana dashboards, automating 90% of first-level tasks and improving transaction monitoring accuracy with real-time dashboards and Telegram-integrated alerts.

Zabbix Grafana BASH MySQL PM2 Linux Process Automation

Consultant Level 2

Cantv

May 2015 - Jan 2019 (3 years 8 months)

Supervised critical servers with PRTG and implemented a DHCP restart protocol that reduced response times by 80%, improving network stability and first-level support efficiency.

PRTG DHCP)DNS Remedy Incident Management Process Design DHCP

Education

Degrees, certifications, and relevant coursework

EC-Council

Cibersecurity Explorer – Introduction Level, Cybersecurity

2025 - 2025

Completed the Cibersecurity Explorer introductory-level course to gain foundational knowledge in cybersecurity concepts.

Zabbix Professional Training Services

Zabbix Certified User 6.0, IT Monitoring

2022 - 2022

Completed Zabbix Certified User 6.0 training to validate proficiency in Zabbix monitoring configuration and usage.

Universidad Central de Venezuela

Advanced English Certificate, English Language

2016 - 2016

Completed an Advanced English Certificate course to improve English language proficiency.

Universidad Santa María

Systems Engineer, Systems Engineering

2010 - 2015

Activities and societies: Developed an automated inventory management system as a student project.

Completed a Systems Engineering degree with coursework and a capstone project focused on automating inventory management systems for small businesses.