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Andrea Pollard

@andreapollard

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Quality Assurance Analyst at Ghost Sherpa designing test plans and coaching teammates on its internal application.

Venezuela

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What I'm looking for

To continue to expand my knowledge with current methodologies and modern applications that make real impact in production environment.

At Ghost Sherpa, I design and execute test plans and cases, set QA priorities against roadmap goals, and coach new team members on the internal application.

At OZ, I gathered requirements and translated them into stories, use cases, and acceptance criteria. I also led Scrum ceremonies, supported UAT sign-off, and coached teammates on the project application and Scrum methodology.

At Cloud(X), I managed quality assurance for a team of up to 15 people, monitored quality metrics and processes, and developed test plans. I also tested frontend and backend products and developed UI and backend automation test cases.

Earlier, I worked in QA and test roles at Edrans, Web.com, and Cognizant, designing and executing tests, implementing QA processes, and developing UI automation test cases. I’m a Systems Engineer with certifications in Scrum methodology and project management.

Experience

Work history, roles, and key accomplishments

Current

Quality Assurance Analyst

Current

Ghost Sherpa

Oct 2024 - Present (2 years)

Design and execute test cases, plan test plans, and set QA priorities according to roadmap goals. Coach new team members for internal application under test.

Test Plan Design Test case execution QA Prioritization Coaching

Quality Assurance Analyst

May 2021 - Oct 2024 (3 years 5 months)

Gathered requirements and translated functional and non-functional requirements into stories, use cases, and acceptance criteria. Served as Scrum Master leading ceremonies and UAT sign-off.

Requirements Gathering Documentation Scrum UAT Prioritization Coaching

Quality Assurance Lead

Cloud(X)

Sep 2018 - Jun 2021 (2 years 9 months)

Managed QA team of up to 15 people, reporting metrics and monitoring quality processes. Led scrum ceremonies, developed test plans, and performed frontend and backend testing.

QA Management Metrics Test Planning Front end Testing Backend Testing Scrum Coaching Testing Automation

Test Lead

Edrans

Jan 2018 - Sep 2018 (8 months)

Coordinated QA tasks and goals across projects, implemented QA processes, and designed test plans. Performed frontend and backend testing and tracked tasks with JIRA.

QA Coordination Test Planning Front end Testing Backend Testing Jira Estimation

Quality Assurance Tester

Web.com

Jun 2017 - Jan 2018 (7 months)

Gathered requirements and designed test cases from user stories. Executed test cases, reported results, and tracked issues with JIRA.

Requirement analysis Test Case Design Test Execution Jira Communication Skills

Software Engineer in Test

Cognizant

Aug 2014 - Jun 2017 (2 years 10 months)

Designed and executed test cases, developed automation for UI testing, and handled projects independently. Tracked bugs and delivered results and reports.

Test Case Design Test Execution Testing Automation Bug Tracking XML Reporting