Anand Singh
@anandsingh6
Associate Project Manager driving digital marketing, AI-enabled optimization, and operational excellence.
IndiaWhat I'm looking for
I am an Associate Project Manager with over six years of cross-functional experience in project management, digital marketing, customer service, and retail operations. I lead teams, streamline workflows, and integrate AI-driven tools to boost campaign performance and operational efficiency.
At Coozmoo Digital Solutions LLP I planned, coordinated, and delivered high-impact digital marketing campaigns on time and within scope, collaborating with SEO, prompt engineering, and social media teams. I implemented AI tools for campaign optimization and workflow automation, improving turnaround times and ROI.
Earlier roles in customer care and support honed my client relationship management and SLA-driven execution — achieving 95% SLA adherence and reducing resolution times. I also drove process improvements, training initiatives, and supported high-volume query management across chat and call channels.
My background includes hands-on experience with tools such as Ahrefs, SEMrush, Google Analytics, HubSpot, JIRA, Trello, Asana, Tableau, and advanced Excel. I combine strategic planning with practical operational improvements to drive revenue growth and sustained stakeholder satisfaction.
Experience
Work history, roles, and key accomplishments
Associate Project Manager
Coozmoo Digital Solutions LLP
Jan 2023 - Jan 2025 (2 years)
Planned and managed digital marketing projects end-to-end, implemented AI-driven tools to optimize campaigns and workflows, and delivered on-time campaigns that contributed to 10% revenue growth and 95% SLA adherence.
Customer Care Associate
Xplore Tech Services Pvt. Ltd
Jan 2019 - Jan 2020 (1 year)
Provided multi-channel client support (chat and call), met SLA targets, reduced average resolution times, and improved customer satisfaction through process improvements.
Process Associate
Vindhya E-Infomedia Pvt. Ltd
Jan 2018 - Jan 2019 (1 year)
Handled outbound client calls achieving 95% SLA adherence, implemented process improvements to enhance customer experience, and supported training for new associates.
Retail Operations Associate
Sri Bhavani Novelties
Jan 2016 - Jan 2018 (2 years)
Managed daily retail operations including inventory control, staff scheduling, and customer service, consistently surpassing sales targets.
Education
Degrees, certifications, and relevant coursework
BUBangalore University
Bachelor of Commerce, Commerce
2016 - 2018
Grade: CGPA: 6 (56%)
Completed Bachelor of Commerce at Bangalore University from 2016 to 2018 with a CGPA of 6 (56%).
Pre-University
12th Standard, Pre-University
2014 - 2015
Grade: 67%
Completed pre-university education in 2014–2015 with 67% in 12th standard.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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