Open to opportunities

Ana Alcala

@anaalcala

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Entry-level data entry professional with a keen eye for detail.

United States

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What I'm looking for

I am looking for an entry-level position that allows me to utilize my data entry skills and grow within a supportive team environment.

I'm Ana K Alcala, an entry-level data entry professional based in Dallas, Texas. With a solid foundation in data entry tasks, I pride myself on my accuracy and attention to detail. My experience includes working as a co-teacher, where I developed strong organizational and communication skills while assisting in the education of young children.

In my previous role at Walmart, I resolved customer concerns and provided exceptional service, which honed my ability to multitask and maintain a customer-focused approach. I am eager to leverage my skills in a data entry position, where I can contribute to improving processes and efficiency while ensuring high standards of customer satisfaction.

Experience

Work history, roles, and key accomplishments

Current

Co-Teacher

Current

Mi Escuelita

Jan 2022 - Present (3 years 7 months)

Assisted the lead teacher in educating children aged 3-5 years old according to their curriculum. Collaborated with the teaching team to support the needs of children and families. Assisted in the preparation of lesson plans and interacted with children through play and direction.

Curriculum Development Lesson planning Childcare Team Collaboration Communication

Online Groceries

Walmart, Inc

Jan 2020 - Dec 2022 (2 years 11 months)

Resolved customer concerns and answered questions quickly to maximize satisfaction. Provided customer services by acknowledging their issues, promoting products and services, while maintaining a safe shopping environment. Processed orders and assisted with exchanges/returns.

Customer Service Problem Solving Product Promotion Order Processing

Education

Degrees, certifications, and relevant coursework

Moises E. Molina

High school Diploma, General Studies

2010 - 2014

Obtained a High School Diploma from Moises E. Molina. The curriculum focused on foundational subjects to prepare for further education or entry-level roles.