Amuhelang Mashalaba

I’m a project coordination and operations professional with 3+ years of experience supporting digital product and operational projects across fintech, SaaS, and platform businesses. I coordinate cross-functional teams across product, engineering, operations, and customer support to deliver releases and operational improvements while keeping documentation, milestones, and delivery risks under control.

In my contract roles, I’ve coordinated feature releases and testing cycles (including tracking defects and release readiness) as a Quality Assurance Analyst at LemiApp. As a Junior Product Analyst at Finist.ai, I supported product planning by documenting scope and requirements, tracking milestones, and validating deliverables before release.

Earlier, I built strong project execution habits as a Customer Success Manager and Project Coordinator—creating project plans, milestone timelines, and action registers; facilitating meetings; and maintaining consistent stakeholder communication. I bring a structured, low-friction approach to keeping projects organized and on track without constant supervision, using tools like Microsoft Excel, Jira, Linear, Notion, and CRM systems.