At Marsh McLennan, I analyze production user data against three SLA/TAT tiers and flag breaches for management review. I also build and maintain a monthly Power BI dashboard so users can view their own performance.
Previously, I processed and validated transaction data at Accenture and prepared Excel reports for stakeholders. In my projects, I built an interactive sales dashboard that automated KPI tracking and improved reporting efficiency by 30%, and analyzed HR, crowdfunding, and advertisement performance data.
