At CEA Retail Enterprise, I assisted with office administration, records, customer inquiries, and report preparation during my industrial training. I also reorganized filing systems to make documents easier to retrieve.
At Bet9ja Shop, I handled cash and daily transactions, used POS systems and betting terminals, and helped customers resolve issues. I maintained accurate cash reconciliation and transaction records.
My academic work includes a research project on the impact of customer service on business growth and a group business simulation. I hold a National Diploma in Business Administration and am currently pursuing a Higher National Diploma in the same field.
