Ali Youssef

Performed online watch and surveillance activities across various digital platforms, identifying and detecting infringements to notify clients. Prepared and dispatched notices and reports to clients, while also managing invoices related to online watch services. Updated databases by inputting and analyzing data, ensuring continuous follow-up on cases.

Determined and detected trademark infringements, notifying clients promptly upon occurrence. Prepared and sent watch notices to clients. Updated the database by accessing and analyzing available data, and conducted research via the internet, official gazettes, and previous cases. Managed client correspondence through consistent email review.

Assisted in administrative matters for scholars, including dorms, stipends, and schedules. Performed data entry for applications and issued requisitions on EBS Oracle for reimbursements. Updated the Mastercard Foundation Scholars Program's website and Facebook page regularly, and responded to phone calls providing necessary program information.

Ensured all requested documents were present for applications. Entered data from applications into the system. Performed necessary calculations for financial sections within the applications.

Processed nearly 1000 subpoenas from insurance companies, downloading and uploading medical records as requested. Created invoices and invoice templates for each subpoena. Sent subpoenas with added records and corresponding invoices to the supervisor for further dispatch, and entered patient and subpoena data into a shared Google Spreadsheet.

Assisted in patient identification and entered basic data related to patients’ results. Performed both manual and automated testing. Added information received from reference labs in Europe to patients’ files.

Provided tutoring services to high school students in Physics, Math, Chemistry, and Biology. Developed and delivered engaging content to enhance student understanding and academic performance.

Pursued a Master's degree focusing on advanced business principles and management strategies. Developed expertise in various aspects of business administration, preparing for leadership roles.

Completed a Bachelor of Sciences in Medical Laboratory Sciences, gaining comprehensive knowledge in laboratory procedures and medical diagnostics. Acquired practical skills essential for medical laboratory environments.