Ali Raza Saleem

Flagged over 2000 fraudulent orders in three months, leading to a recovery of more than $10,000 for merchants by enhancing real-time detection logic. Refactored the Laravel backend into modular components, reducing CPU usage by 40% and achieving zero incidents through improved backups and health checks.

Integrated a fast AWS S3-based backup and restore system, enabling full tenant recovery in minutes and ensuring 99% uptime. Implemented a unified communication suite syncing calls, emails, SMS, and notes, providing teams with complete customer history for seamless agent transitions.

Rebuilt the core architecture to support multitenancy, ensuring fully isolated databases, cache, files, and backups for each tenant. Designed a formula-driven accounting engine to automate double-entry bookkeeping, reducing reconciliation time by over 90%.

Created a trucking tool that scraped and processed over 2 million daily records, enabling 2,000+ agents to make faster, data-driven decisions. Built a dynamic permission system with field-level and relationship-based controls, eliminating the need for manual policy setup.

Completed a specialization in Deep Learning through Coursera, gaining expertise in neural networks, machine learning, and artificial intelligence concepts.

Pursued a comprehensive medical degree, acquiring in-depth knowledge in various medical sciences and clinical practices. Developed strong analytical and problem-solving skills essential for healthcare.