Alexis HERITIER
@alexisheritier
I manage critical applications, releases, incidents, and production operations.
FranceWhat I'm looking for
I've managed 15 business-critical applications at Accenture, coordinating production releases, deployments, major incidents, service performance, risks, and KPIs.
Previously, I ran applications and coordinated production interventions as an IT Operation Engineer, following Level 2 and 3 support experience at Atos resolving incidents, upgrades, and root-cause analysis.
Experience
Work history, roles, and key accomplishments
Managed 15 business-critical applications, coordinated production releases and deployment activities, and led major incident management activities. Monitored service performance, risk, and KPIs.
Education
Degrees, certifications, and relevant coursework
Ecole IPI Groupe IGS
Master 2, Computer Science
2020 - 2022
Pursued a Master 2 in CDPI, focusing on advanced IT and project management skills.
Sup La Mache
Licence professionnelle, Information Technology
2019 - 2020
Completed a Licence professionnelle in RPI, gaining practical knowledge in IT systems and networks.
ICOGES
BTS SIO, Information Technology
2017 - 2019
Earned a BTS SIO, specializing in IT services and software development.
Tech stack
Software and tools used professionally
Availability
Location
FranceAuthorized to work in
Salary expectations
Job categories
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