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A Koci

@akoci

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AI graduate researching continual learning with MobileNetV2; skilled in PyTorch and scikit-learn.

United Kingdom

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At Aston University, I researched how batch normalisation policies affect replay-based continual learning in MobileNetV2 for my MSc dissertation.

My MSc in Artificial Intelligence included coursework in robotics and autonomous systems, multi-agent systems, and machine learning.

For my BSc in Computer Science, I completed a dissertation comparing machine learning models for ancestry prediction.

My technical work includes Python and R, with experience using PyTorch, scikit-learn, and Avalanche. I’ve also worked in customer care, warehouse operations, and event services.

Experience

Work history, roles, and key accomplishments

Events and Client Services Assistant

The Nottinghamshire

Aug 2021 - Dec 2024 (3 years 4 months)

Prepared event spaces for a variety of functions, adapting layouts to each event’s requirements. Responded to guest requests and coordinated with colleagues during setup and event delivery to keep activities running smoothly.

Event Setup Customer Service Team Coordination Adaptability

Warehouse Operative

Amazon

May 2023 - Sep 2023 (4 months)

Sorted parcels within a fast-paced warehouse operation, supporting the movement of items through the distribution process.

Customer Care Associate

Student Loans Company

Jan 2023 - Apr 2023 (3 months)

Handled more than 50 customer calls daily, resolving account and student funding enquiries in a high-pressure environment. Explained account information and funding issues clearly, guiding customers through the next steps, and escalated complex cases to appropriate teams.

Customer Service Communication Skills Problem Solving Escalation Management