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Akiya Mitchell

@akiyamitchell

Retail associate who delivers strong customer service and reliable on-the-job results.

United States
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What I'm looking for

I’m looking for a role where I can deliver excellent customer service, stay fast and accurate, and keep improving my performance. I want a team that values training and mentorship, with opportunities to grow while using technology and data-backed focus.

I’m a retail associate focused on creating a positive customer experience through fast, accurate service and consistent store readiness. At Aldi, I stock shelves, keep the store organized and clean, and ring up customers efficiently.

I bring strong performance in day-to-day execution—outperforming colleagues in several metrics like stocking, cashiering, and online orders. I also earn recognition through multiple positive reviews with my name mentioned.

I’ve grown quickly on the job, including being promoted from cashier to associate 6 months in. I regularly assist with training and mentoring new team members, and I enjoy helping others ramp up with confidence.

Before Aldi, I worked as a Sales Associate at Kohl’s, supporting teams during large crowds and handling purchases and exchanges through cash register/POS. I also fulfilled online orders and assisted managers with department changes, strengthening my teamwork, communication, and problem-solving.

Experience

Work history, roles, and key accomplishments

ALDI logoAL
Current

Store Associate

ALDI

Apr 2024 - Present (2 years 2 months)

Stock shelves and maintain store cleanliness to support a positive customer experience while ringing up customers efficiently and accurately. Earned multiple positive reviews, outperformed colleagues across stocking/cashiering/online orders, and was promoted from cashier to associate after 6 months.

Education

Degrees, certifications, and relevant coursework

Temple University – College of Science and Technology logoTT

Temple University – College of Science and Technology

Bachelor of Science, Information Science and Technology

Grade: 3.2 (GPA)

Activities and societies: Minor: Business. Awards: Conwell Scholarship; CST Dean’s Fund.

Pursuing a Bachelor of Science in Information Science and Technology with a minor in Business. GPA is 3.2, and awards include the Conwell Scholarship and CST Dean’s Fund.

Tech stack

Software and tools used professionally

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