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Akansha Mourya

@akanshamourya

Detail-oriented professional with 1 year of experience in visa processing, customer support, and administrative operations. Skilled in Microsoft Excel

India

Message

What I'm looking for

I want a responsible Computer Operator/Office Assistant role where I can use my COPA training and Excel skills for accurate data entry, document handling, and administrative support, while learning new systems to help the organization grow.

In my previous role, I assisted clients throughout the visa application process, ensured documentation compliance, coordinated with internal teams, and resolved customer queries in a timely and professional manner. My work required a high level of accuracy, attention to detail, and the ability to manage multiple tasks while meeting deadlines.

Experience

Work history, roles, and key accomplishments

COPA Computer Operator Trainee

Aakashline Institute

Completed one-year COPA Computer Operator and Programming Assistance training, including Tally and office automation using MS Office tools. Performed data entry and administrative support tasks such as spreadsheet work in MS Excel/Google Sheets, document preparation, and official email handling.

Computer Operation Tally Microsoft Excel Microsoft Word PowerPoint Google Sheets Data Entry Document Processing

Education

Degrees, certifications, and relevant coursework

University of Delhi

Bachelor of Arts

Grade: First division

Earned a Bachelor of Arts from the University of Delhi (first division).

Indira Gandhi National Open University

Master of Arts, Political Science

Grade: First division

Completed an M.A. in Political Science from Indira Gandhi National Open University (first division).

Aakashline Institute

ITI COPA (Computer Operator and Programming Assistant), Computer Operator and Programming Assistant (COPA)

Completed ITI COPA (Computer Operator and Programming Assistant) training (one year) and gained skills in computer operations and basic programming assistance. Also trained in Tally and productivity tools including MS Excel, MS Word, and PowerPoint.