
Ajalon Dunn
@ajalondunn
Medical coding professional at KECH, INC. reviewing professional and facility claims and supporting accurate claim determinations.
What I'm looking for
At KECH, INC., I review professional and facility claims across multiple medical specialties, using payer policies and Health.mil guidelines to support accurate claim determinations.
I also process authorization and referral requests, checking requirements against beneficiary eligibility, plan benefits, and payer guidelines. Through Availity, I assist providers with submissions and required documentation.
My coding experience includes applying CPT, HCPCS, ICD-10-CM, modifier requirements, NCCI edits, and MUEs. I’ve also abstracted and reviewed medical records to support claims, denials, appeals, and reconsiderations.
I hold the AAPC Certified Professional Coder Apprentice (CPC-A) credential and am pursuing a Bachelor of Science in Health Care Administration at Eastern Kentucky University. I protect confidential records in accordance with HIPAA requirements.
Experience
Work history, roles, and key accomplishments
Customer Support Agent II
KECH, Inc.
Feb 2025 - Present (1 year 9 months)
Reviewed professional and facility claims across multiple medical specialties, using payer policies and Health.mil guidelines to support accurate claim determinations. Processed authorization and referral requests, verifying requirements against beneficiary eligibility, plan benefits, and payer guidelines.
Marketplace Enrollment Representative
Pearl Interactive Network
Oct 2024 - Jan 2025 (3 months)
Reviewed health insurance enrollment applications for accuracy, completeness, and compliance with Marketplace guidelines. Evaluated consumer eligibility and insurance plan information to support appropriate enrollment decisions.
Humana Medicare Tier 2 Representative
Senture LLC
Jun 2023 - Dec 2023 (6 months)
Assisted Medicare members with inquiries related to medical records, claims, authorizations, eligibility, and plan benefits. Explained Medicare Parts A, B, C, and D benefits, including Dual Eligible Special Needs Plans (D-SNP), after reviewing member information.
Education
Degrees, certifications, and relevant coursework
Eastern Kentucky University
Bachelor of Science, Health Care Administration
Pursuing a Bachelor of Science in Health Care Administration, currently in progress.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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