Ahmed Rakib
@ahmedrakib
Data entry and customer support specialist focused on accuracy and client satisfaction.
BangladeshWhat I'm looking for
I am a results-driven Data Entry and Customer Service Specialist with over three years of hands-on experience ensuring accurate business data and delivering high-quality client interactions.
At Bright Strix Company I developed fast, precise data-entry workflows across spreadsheets and databases, and at Hilton & RCI I handled client concerns via email, chat, and phone to build strong relationships.
I prioritize attention to detail, confidentiality, and problem-solving to improve operations and client satisfaction, and I aim to bring reliable administrative support to a team that values accuracy and service.
Experience
Work history, roles, and key accomplishments
Customer Support
Hilton & RCI
Jan 2024 - Jan 2025 (1 year)
Handled client inquiries via email, chat, and phone, resolving concerns and maintaining positive relationships to improve customer satisfaction.
Data Entry Specialist
Bright Strix Company
Jan 2023 - Jan 2025 (2 years)
Performed fast, accurate data entry and managed records across spreadsheets and databases, ensuring high data integrity and supporting business operations.
Education
Degrees, certifications, and relevant coursework
Barishal College
Higher Secondary Certificate, Science
2023 -
Enrolled in Higher Secondary Certificate (Science) at Barishal College; final marks pending.
Ppatang High School
Secondary School Certificate, Science
2018 - 2023
Grade: 4.67
Completed Secondary School Certificate (Science) at Ppatang High School with a GPA of 4.67.
Tech stack
Software and tools used professionally
Availability
Location
BangladeshAuthorized to work in
Job categories
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