Open to opportunities

Ahmed Rakib

@ahmedrakib

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Data entry and customer support specialist focused on accuracy and client satisfaction.

Bangladesh

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What I'm looking for

I seek a role providing reliable administrative or data-entry responsibilities in a supportive team that values accuracy, client service, and professional growth.

I am a results-driven Data Entry and Customer Service Specialist with over three years of hands-on experience ensuring accurate business data and delivering high-quality client interactions.

At Bright Strix Company I developed fast, precise data-entry workflows across spreadsheets and databases, and at Hilton & RCI I handled client concerns via email, chat, and phone to build strong relationships.

I prioritize attention to detail, confidentiality, and problem-solving to improve operations and client satisfaction, and I aim to bring reliable administrative support to a team that values accuracy and service.

Experience

Work history, roles, and key accomplishments

Customer Support

Hilton & RCI

Jan 2024 - Jan 2025 (1 year)

Handled client inquiries via email, chat, and phone, resolving concerns and maintaining positive relationships to improve customer satisfaction.

Customer Support Communication Email Support Live Chat Phone Support Conflict Resolution Problem Solving

Data Entry Specialist

Bright Strix Company

Jan 2023 - Jan 2025 (2 years)

Performed fast, accurate data entry and managed records across spreadsheets and databases, ensuring high data integrity and supporting business operations.