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Ahmed BEN AZZOUZ

@ahmedbenazzouz

AI Engineer at Sofrecom Tunisia who developed an incident analysis platform that cut redundant AI analysis costs by approximately 50%.

Tunisia
Message

At Sofrecom Tunisia (Orange Group), I designed an incident analysis platform using Apache Kafka and LLMs to detect and analyze incidents from log data. I developed a workflow for incident classification, code localization, and LLM-assisted patch generation.

I optimized the platform with fingerprinting and caching mechanisms, reducing redundant events and AI analysis costs by approximately 50%.

At Sagemcom, I developed an agentic AI system to generate manufacturing files from production specifications. I evaluated RAG, GraphRAG, and Agentic RAG approaches, helping automate a manual process that had taken the team several days.

My projects include a multilingual AI assistant, a multi-agent fake news fact-checking system, and FarmScope, a geospatial RAG assistant for agriculture. I also built a secure data-transfer gateway at Sofrecom Tunisia and coordinated training operations at KOACH.

Experience

Work history, roles, and key accomplishments

ST

AI Engineer

Sofrecom Tunisia

Feb 2026 - Jul 2026 (5 months)

Designed an intelligent incident analysis platform leveraging Apache Kafka and LLMs to automate detection and analysis of incidents from log data. Developed an AI workflow for incident classification, code localization, and patch generation, optimizing performance and reducing costs by approximately 50%.

KO

Training & Operations Coordinator

KOACH

Jul 2021 - Nov 2025 (4 years 4 months)

Coordinated instructors and training-program scheduling for a vocational-training organization, serving as point of contact for trainees and requests. Managed program logistics, suppliers, and inventory in a small team environment.

SA

AI Engineer Intern

Sagemcom

Jul 2025 - Aug 2025 (1 month)

Developed an AI-powered agentic system to generate manufacturing files from production specifications. Evaluated and selected the most suitable AI approach, including RAG, GraphRAG, and Agentic RAG, to optimize file generation and automate a previously manual process.

ST

Data Engineer Intern

Sofrecom Tunisia

Jul 2024 - Aug 2024 (1 month)

Built a secure, scalable web gateway for data transfer between internal storage and public cloud, saving approximately 2 days of work per cycle. Integrated with Trino to support Big Data operations.

Education

Degrees, certifications, and relevant coursework

CI

École Polytechnique Internationale

Engineering degree, Computer Science

2023 - 2026

Engineering degree in Computer Science with a focus on Big Data and Artificial Intelligence.

CI

École Polytechnique Internationale

Integrated preparatory cycle, Computer Science

2021 - 2023

Integrated preparatory cycle in Computer Science.

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