At Learn It Live, I resolve onboarding, authentication, account access, billing, and platform issues. I’ve handled 4,000+ support tickets, executed user imports and data migrations, and reproduced and documented bugs.
With CloudPipeline, I automated testing, Docker image builds, ECR publishing, and ECS Fargate health checks. I secured deployments with OIDC temporary credentials and least-privilege IAM, and provisioned infrastructure with Terraform.
I built CloudBuilder to deploy Dockerized public GitHub repositories to AWS Fargate, with authentication, deployment tracking, recovery, and CloudWatch logs. I also built CloudSafe Vault, a serverless file-sharing platform using private S3 storage, Cognito authentication, and CloudTrail audit logging.
