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Adrian Willis

@adrianwillis

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Data analyst using SQL, Python, and Tableau to uncover bike-share trends and test evidence-based recommendations.

United States

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For my Cyclistic bike-share analysis, I cleaned and analyzed 5.5M+ rides, then used SQL in BigQuery to compare casual and member rider behavior. I built interactive Tableau dashboards and recommended a seasonal membership pass and targeted in-app conversion prompts.

In my IT Help Desk Resolution-Time Analysis, I tested whether specialist routing explained differences in ticket resolution time. A priority-stratified permutation test showed that ticket priority—not routing—explained the initial gap, informing recommendations for a controlled routing pilot and better queue management.

Experience

Work history, roles, and key accomplishments

IT Support Intern

Museum of the City of New York

Feb 2026 - Apr 2026 (2 months)

Evaluated 20 technology vendors on cost, specifications, and budget fit, recommending options that cut procurement costs by $10,000. Resolved technical support requests for museum staff, logging issues and prioritizing them by urgency to minimize disruption to daily operations.

Vendor Evaluation Cost Analysis Technical Support Issue Tracking Prioritization Cross functional Coordination

Administrative Intern

Navigate the Maze to Achievement

Sep 2025 - Dec 2025 (3 months)

Researched NYC school databases to identify 50+ grant-eligible students, and maintained 100+ records tracking applications, outreach, and eligibility for program leadership.

Database Research Record keeping Data Entry Outreach Coordination