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Aditi User

@aditiuser

Results-driven sales expert with five years in customer service.

Zimbabwe

What I'm looking for

I am looking for a dynamic role that values customer engagement and offers opportunities for growth.

I am a dedicated sales expert with five years of experience in the Edtech, Fintech, Logistics, and Technology industries. My journey has been marked by a commitment to bridging the gap between brands and consumers, ensuring that customer needs are met with precision and care. I thrive in fast-paced environments, consistently achieving my goals under pressure while maintaining a focus on quality and customer satisfaction.

Throughout my career, I have honed my skills in customer service and sales, working with renowned global brands such as Myntra, Tata cliq, and Uber. My role has involved making outbound calls, addressing customer concerns, and effectively resolving queries. I take pride in my ability to communicate clearly and persuasively, which has contributed to a monthly average closing rate of 50% in my sales efforts. I am passionate about problem-solving and teamwork, always striving to exceed expectations and deliver exceptional results.

Experience

Work history, roles, and key accomplishments

SQ

Sales Expert

SquadIQ

Oct 2019 - Feb 2025 (5 years 4 months)

Managed diverse projects for global brands like Myntra, Uber, and Upstocks, focusing on both customer service and outbound sales. Consistently achieved a 50% monthly closing rate by efficiently calling over 60 potential customers daily and delivering persuasive sales pitches. Documented customer details, resolved issues, and escalated complex concerns to management.

Education

Degrees, certifications, and relevant coursework

TB

TMBU, T.N.B law college Bhagalpur

Bachelor of Legislative Law, Law

Completed a Bachelor of Legislative Law (B.A. + L.L.B.) degree. The curriculum focused on legal studies and principles.

TB

Techno mission, Bhagalpur

Class XII, Commerce

Completed Class XII with a focus on Commerce. The curriculum covered various commerce subjects.

DB

D.P.S public school, Bhagalpur

Class X, All subjects

Completed Class X covering all subjects. The curriculum provided a foundational education across various disciplines.

Tech stack

Software and tools used professionally

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