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Adis ZahirovićAZ
Open to opportunities

Adis Zahirović

@adiszahirovi

IT infrastructure director at Ergomed CRO, migrating 300 workloads to Azure while driving global infrastructure and cloud cost reduction.

Bosnia and Herzegovina
Message

What I'm looking for

I'm open to remote roles aligned with EU/UK hours, either as an employee or on a B2B contract.

At Ergomed CRO, I lead global infrastructure across Azure, Microsoft 365, SaaS, networks, identity, security, and backup and disaster recovery. I designed and lead the data-centre decommissioning plan, with 300 of 350 workloads migrated to Azure so far.

I drive FinOps for Azure and AI workloads, reducing cloud spend by 35%. I also led the move from an on-premises contact centre to Zoom Contact Center SaaS for 650 agents and 380 telephone lines.

At The DDC Group, I led three IT teams across three countries and contributed to EMEA planning. I helped integrate acquired companies, delivered technical carve-outs under Transition Service Agreements, and cut the NCSC cyber-risk score from 3.2 to 0.5.

Earlier, at Phoenix Pharma d.o.o., I led Microsoft 365 and Azure migration and managed an ERP implementation in a regulated pharmaceutical environment. At Coca-Cola HBC, I supported migration to SAP and developed web applications for ERP-related processes and reporting.

Experience

Work history, roles, and key accomplishments

EC
Current

Director of IT Infrastructure

Ergomed CRO

Jun 2025 - Present (1 year 4 months)

Lead global infrastructure including Azure, Microsoft 365, SaaS, network, identity, security, and backup/DR with a team of 15 engineers. Designed and led data-centre decommissioning plan, migrating 300 of 350 workloads to Azure, and drove FinOps reducing cloud spend by 35%.

DG

Head of IT EMEA

DDC MLS (The DDC Group)

Jul 2022 - Jun 2025 (2 years 11 months)

Led 3 IT teams across 3 countries and owned the Balkans IT budget. Led IT integration of DDC companies into The DDC Group, delivered technical carve-outs, cut NCSC cyber-risk score from 3.2 to 0.5, and reduced vendor costs by 30-45%.

PD

ICT Administrator/Coordinator

Phoenix Pharma d.o.o.

Oct 2013 - Jul 2022 (8 years 9 months)

Integrated local IT into group standards including domain integration, Citrix Workspace, and central governance. Led Microsoft 365 and Azure migration, hybrid-cloud and virtualised Windows Server rollout, and managed ERP implementation and regulated Pharmacovigilance call-centre environment.

CS

Senior System Administrator, SAP Implementation Team

Coca-Cola HBC Sarajevo

Nov 2010 - Oct 2013 (2 years 11 months)

Administered AS/400 and infrastructure services and supported migration to SAP (HR and transport modules). Developed web applications for ERP-related processes and reporting.

OH

Election Team Member, Manager of Supervision

OSCE Mission to Bosnia and Herzegovina

Oct 1998 - Mar 2004 (5 years 5 months)

Managed the Mostar regional office, secure communications and resources for international staff.

Education

Degrees, certifications, and relevant coursework

Microsoft logoMI

Microsoft

MCSA/MCSE, Windows Server

Microsoft Windows Server certifications (MCSA/MCSE) obtained in 2017.

FT

Faculty of Information Technologies

Master's Degree, Management Information Systems

Master's Degree in Management Information Systems from the Faculty of Information Technologies, completed in 2009.

FT

Faculty of Information Technologies

Bachelor's Degree, Software Engineering

2004 - 2008

Bachelor's Degree in Software Engineering from the Faculty of Information Technologies, Mostar, from 2004 to 2008.

IT

ITIL

ITIL, IT Service Management

ITIL certification.

IS

ISO

ISO/IEC 27001 and ISO 9001, Information Security and Quality Management

ISO/IEC 27001 and ISO 9001 certifications.

Microsoft logoMI

Microsoft

Microsoft Azure Security, Azure Security

Microsoft Azure Security certifications.

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