Looking for a job

ace miguel

@acemiguel

Message

Senior Technical Support Specialist with expertise in web development.

Philippines

Message

What I'm looking for

I am seeking a role that allows me to leverage my technical skills while providing exceptional support to clients in a collaborative environment.

I am a dedicated Senior Technical Support Specialist with extensive experience in web development and customer support. Over the past several years, I have honed my skills in installing and styling applications on Shopify, particularly the Okendo Quiz and Reviews apps. My role involves troubleshooting app issues and providing exceptional assistance to customers, ensuring their needs are met with precision.

In my previous position as a Senior Associate Web Developer at Affinity Express Inc., I built and designed numerous websites using WordPress and various builders, including Beaver Builder and Elementor. My commitment to quality is evident in my attention to detail during code reviews and QA duties. I take pride in creating custom sections for websites that empower merchants to manage their content independently, showcasing my ability to blend technical skills with user-friendly design.

Experience

Work history, roles, and key accomplishments

Current

Dedicated Loyalty Page Developer

Current

TOA / Filta Global - Okendo

Jan 2025 - Present (5 months)

Created loyalty landing pages based on Figma layouts, installing and styling Okendo loyalty sections to specifications. Developed custom sections on vintage or 2.0 themes for merchant self-editing.

Figma Shopify Liquid HTML CSS JavaScript

Senior Technical Support Specialist

TOA / Filta Global - Okendo

May 2021 - Jun 2025 (4 years 1 month)

Installed and styled Okendo Quiz and Referrals widgets on Shopify Store themes. Troubleshot app issues and assisted customers with app-related inquiries, ensuring merchant satisfaction.

Shopify Okendo HTML CSS JavaScript Troubleshooting QA

Senior Associate Web Developer

Affinity Express Inc.

Jan 2018 - May 2021 (3 years 4 months)

Built and designed WordPress websites using various builders like Beaver Builder, Elementor, and Divi, including e-commerce sites with WooCommerce. Performed site maintenance, updates, and set up Godaddy Cpanel, domain, and SSL.

WordPress Beaver Builder Elementor Divi WooCommerce HTML CSS jQuery GoDaddy

Web Developer OJT

Successmall PH

Jun 2017 - Aug 2017 (2 months)

Uploaded products using AliDropship to their WordPress site. Edited Shopify theme designs to meet project requirements.

WordPress Shopify Product Upload

Education

Degrees, certifications, and relevant coursework

STI College Fairview

BS in Information Technology, Information Technology

Completed a Bachelor of Science in Information Technology, gaining foundational knowledge in various aspects of IT. The curriculum covered essential concepts and practical skills relevant to the field.