Катерина Заповітряна

Looking for a job

Катерина Заповітряна

@0009106

ServiceNow developer at ICL who configured business logic with JavaScript, Client Scripts, UI Actions, and GlideAjax.

At ICL, I developed and configured ServiceNow functionality, writing client-side and server-side JavaScript for Client Scripts, Script Includes, and GlideAjax.

I also created UI Actions and supported business logic in the system. My coding practice includes JavaScript, Python, and C++.

At “McDonald’s Ukraine Ltd,” I train new employees in work and service standards and support onboarding. I also completed internships involving information and documentation work and participation in OSINT analysis methods.

Experience

Work history, roles, and key accomplishments

ML

Current

Training Instructor

Current

McDonald's Ukraine Ltd

May 2024 - Present (2 years 6 months)

Training new employees in work and service standards, managing work areas of 4 or more employees, and ensuring product quality and employee safety.

Corporate Trainer Onboarding Quality Control Team Management

IC

ServiceNow Developer / Configuration

ICL

May 2025 - Sep 2026 (1 year 4 months)

Developed and configured functionality on the ServiceNow platform, including writing client-side and server-side scripts in JavaScript and creating UI Actions.

ServiceNow JavaScript Client Script Script Includes GlideAjax UI Actions Python C++

IN

Intern

Information and Analytical Center of the Municipal Non-Profi

Jan 2026 - Feb 2026 (1 month)

Completed a training internship in the information and analytical unit, working with the center's information and documentation.

Information Analysis Documentation

ID

Intern (OSINT track)

Interregional Territorial Body of the Cyberpolice Department

Jan 2025 - Jan 2025 (0 months)

Completed an internship in a specialized Cyberpolice unit, with introduction to and participation in OSINT analysis methods.

Open Source Intelligence Analysis OSINT

Education

Degrees, certifications, and relevant coursework

KA

Kyiv University of Intellectual Property and Law “Odesa Law Academy”

Bachelor's degree, Cybersecurity

2023 -

Pursuing a Bachelor's degree in Cybersecurity, currently in the 4th year of study.

BC

British Council

English language course certification, English Language

Grade: B2

Completed an English language course for certification of language proficiency at B2 level.

FU

FCE Cambridge UA

Course completion, English Language

Grade: B2+

Completed a course in preparation for the English language test at B2+ level.

GE

Gymnasium of International Relations No. 323 with In-Depth Study of English

Complete secondary education, General Secondary Education

Completed complete secondary education.

Tech stack

Software and tools used professionally

JavaScript

Python

C++

Microsoft Excel

ServiceNow

Microsoft Word

Availability

Looking for a job

Location

Ukraine

Authorized to work in

Salary expectations

34k+ USD

Job categories

ServiceNow Developer Cybersecurity Analyst IT Quality Assurance Analyst

Skills

ServiceNow JavaScript Client Script UI Actions GlideAjax Script Includes Server side Scripting Client Server Side Scripting Business Logic Configuration Open Source Intelligence Analysis Python C++Corporate Trainer Employee Onboarding Microsoft Word

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