Артем Евгенич

Nsysgroup builds automated diagnostic/testing hardware and kiosk systems for consumer electronics. I lead a small backend/edge-platform team and work hands-on as architect/reviewer, using AI-assisted development to speed delivery while owning design, review, testing, and production outcomes.

• Designed and shipped a microservices-based edge backend (FastAPI, RabbitMQ, MongoDB) for flagship diagno

Vroom is a car rental and auto-service company in Belgrade. I joined as their sole developer, owning everything from backend code to office IT infrastructure for a ~15-person team.
• Replaced a fully manual, chat-based booking process (client and manager going back and forth in direct messages) with a Telegram bot + Mini App that also auto-generates contracts and invoices, cutting booking time rou

Khoroshaya Svyaz is a regional electronics retail and service company. I owned architecture, backend development, and automation across several internal and customer-facing systems, most integrated with the company's 1C ERP via OData (NDA limits me to high-level descriptions).
• Built a customer-service bot for 200,000+ users covering order tracking, repair status, and live operator hand-off, auto

Second-line technical support for the company's corporate ERP stack (1C: UT, Roznitsa, ERP, Bukhgalteriya, ZUP) across retail operations — this is where I picked up the Python scripting habit that later became my day job.
• Resolved roughly 30 tickets a day with a 95%+ on-time SLA rate, covering database issues, software bugs, and access provisioning.
• Wrote user guides from recurring-incident an

Provided second-line support for corporate ERP systems, resolving ~30 tickets daily with 95%+ SLA. Automated diagnostics and reporting with Python scripts, cutting repetitive ticket time by ~40%.

Performed hardware diagnostics for consumer electronics, handling 15–20 devices daily with 95%+ accuracy. Scripted auto-generation of inspection certificates, reducing paperwork time from ~15 minutes to under 5.

Hardware diagnostics for consumer electronics (smartphones, tablets, laptops, e-readers) before moving into technical support and then development at the same company.
• Diagnosed hardware and software faults across roughly 15–20 devices a day at 95%+ accuracy.
• Scripted auto-generation of inspection certificates and QC reports, cutting per-device paperwork from ~15 minutes to under 5.

Middle Python Developer

Pursued a Bachelor's degree in Chemistry.

Russian translator in the field of professional communication in English