Tow Truck Operator Resume Examples & Templates
4 free customizable and printable Tow Truck Operator samples and templates for 2025. Unlock unlimited access to our AI resume builder for just $9/month and elevate your job applications effortlessly. Generating your first resume is free.
Tow Truck Operator Resume Examples and Templates
Junior Tow Truck Operator Resume Example and Template
Michael Johnson
Los Angeles, CA • [email protected] • +1 (555) 987-6543 • himalayas.app/@michaeljohnson
Professional summary
Education
Experience
- Assisted in towing over 200 vehicles in emergency situations with a 95% customer satisfaction rate.
- Performed routine maintenance checks on tow trucks to ensure safety and reliability.
- Coordinated with dispatchers to provide timely response to calls, achieving an average response time of under 30 minutes.
- Learned vehicle recovery techniques and safety protocols under supervision of experienced operators.
- Assisted in the safe loading and unloading of vehicles, ensuring no damage occurred during the process.
- Interacted with customers to assess their needs and provide assistance during roadside emergencies.
Skills
Technical: Vehicle Recovery, Customer Service, Roadside Assistance, Safety Protocols, Basic Mechanics
What's this resume sample doing right?
Strong impact in work experience
The resume highlights impressive achievements, such as assisting in towing over 200 vehicles with a 95% customer satisfaction rate. This quantifiable success showcases the candidate's effectiveness, which is essential for a Tow Truck Operator role.
Relevant skills highlighted
Skills like 'Vehicle Recovery' and 'Customer Service' are directly related to the responsibilities of a Tow Truck Operator. This makes it easy for employers to see the candidate's qualifications at a glance.
Clear and concise introduction
The introduction effectively summarizes the candidate's experience and strengths, mentioning over 2 years in the field and strong customer service skills. This is a compelling opener for the resume.
How could we improve this resume sample?
Lacks specific keywords
The resume could benefit from including more industry-specific keywords that ATS systems look for, like 'heavy-duty towing' or 'roadside emergency response.' This would enhance the chances of passing through automated filters.
Limited detail in the education section
The education section mentions a High School Diploma but doesn't elaborate on relevant coursework. Adding specifics about automotive-related courses could strengthen the resume for a Tow Truck Operator position.
No summary of certifications
Certifications related to towing or safety protocols would greatly enhance the resume. Listing any relevant certifications can show dedication and professionalism in the Tow Truck Operator field.
Tow Truck Operator Resume Example and Template
Lindsey Tshabalala
Johannesburg, South Africa • [email protected] • +27 83 123 4567 • himalayas.app/@lindseyt
Professional summary
Education
Experience
- Successfully completed over 1,500 tow and recovery jobs while maintaining a 95% customer satisfaction rating.
- Trained 3 new operators on safety protocols and efficient towing techniques.
- Utilized GPS technology to optimize route planning, reducing average response time by 20%.
- Provided on-site assistance for flat tires, battery jumps, and fuel delivery to stranded motorists.
- Collaborated with dispatch to ensure timely service delivery during peak hours.
- Achieved recognition for outstanding customer service in 2018.
Skills
Technical: Vehicle Recovery, Roadside Assistance, Customer Service, Safety Protocols, GPS Navigation, Team Collaboration
What's this resume sample doing right?
Strong experience section
The resume highlights over 1,500 completed jobs and a 95% customer satisfaction rating, showcasing the candidate's effectiveness. This quantifiable achievement is crucial for a Tow Truck Operator, as it reflects reliability and customer care.
Relevant skills listed
The skills section includes key competencies like 'Vehicle Recovery' and 'Roadside Assistance,' directly relevant to the Tow Truck Operator role. This alignment helps in passing ATS screenings and catches the hiring manager's eye.
Effective training experience
Training new operators on safety protocols and towing techniques demonstrates leadership abilities and a commitment to safety. This aspect is vital for maintaining a safe working environment in towing operations.
Clear and concise summary
The summary effectively captures the candidate's experience and focus on customer satisfaction and safety. This clarity helps set the tone for the rest of the resume, making it easy for hiring managers to understand the candidate's value.
How could we improve this resume sample?
Limited keyword variety
The resume could benefit from incorporating more industry-specific keywords related to towing and recovery. Adding terms like 'accident recovery' or 'heavy-duty towing' might improve visibility during ATS screenings.
Lacks specific achievements in previous roles
While the current role lists impressive metrics, the previous position lacks quantifiable results. Adding numbers or specific accomplishments would strengthen the overall impact and provide a clearer picture of past contributions.
No certifications mentioned
Including relevant certifications, like towing or safety certifications, could enhance the candidate's credibility. These credentials are often valued in the towing industry and could give an edge over other candidates.
Generic education description
The education section briefly mentions coursework but could be more specific. Including relevant courses in automotive mechanics would better highlight the candidate's educational background related to the Tow Truck Operator role.
Senior Tow Truck Operator Resume Example and Template
Li Wei
Dedicated Senior Tow Truck Operator with over 10 years of experience in providing efficient roadside assistance and vehicle recovery services. Proven track record in managing complex recovery operations and delivering exceptional customer service in high-pressure situations.
Experience
- Managed a team of 5 tow truck operators, ensuring timely and safe vehicle recovery for over 1,000 incidents per year.
- Achieved a customer satisfaction rate of 95% through effective communication and prompt service delivery.
- Implemented new training protocols that reduced response time by 30% and improved operational efficiency.
- Performed vehicle towing and recovery operations for various clients, maintaining high safety standards.
- Handled emergency roadside assistance calls, providing support and guidance to stranded motorists.
- Conducted regular maintenance checks on tow trucks, ensuring optimal performance and reliability.
Education
Skills
What's this resume sample doing right?
Strong leadership experience
The resume highlights Li Wei's management of a team of 5 tow truck operators, showcasing leadership skills essential for a Tow Truck Operator. This experience demonstrates the ability to coordinate recovery operations effectively, which is crucial for the role.
Quantifiable achievements
Li Wei provides specific metrics, like a 95% customer satisfaction rate, which strengthens the impact of their experience. This use of quantifiable results makes the resume more persuasive, showing the candidate's effectiveness in the Tow Truck Operator role.
Relevant skills listed
The skills section includes key competencies such as 'Vehicle Recovery' and 'Team Leadership,' directly aligning with the responsibilities of a Tow Truck Operator. This alignment helps the resume stand out to hiring managers and ATS systems.
Clear and focused introduction
The introduction effectively summarizes Li Wei's experience and skills in roadside assistance and vehicle recovery. This clarity helps potential employers quickly understand the candidate's qualifications for the Tow Truck Operator role.
How could we improve this resume sample?
Lacks additional relevant certifications
While the resume mentions a Certificate in Automotive Technology, including more certifications, like towing or recovery certifications, could enhance Li Wei's qualifications for the Tow Truck Operator position. This addition would make the resume more compelling.
Limited details on prior role
The experience at Beijing Vehicle Recovery Services could benefit from more specific achievements or metrics. Adding quantifiable results would strengthen this section and demonstrate the candidate's impact in that role.
No summary of technical skills
The resume lists soft skills but lacks technical skills relevant to towing operations, like 'winch operation' or 'truck maintenance.' Including these skills would give a fuller picture of Li Wei's qualifications for the Tow Truck Operator role.
No clear career progression
While the resume outlines experience, it doesn't clearly indicate career progression from Tow Truck Operator to Senior Tow Truck Operator. Adding this context could help demonstrate growth and increased responsibility, which appeals to potential employers.
Lead Tow Truck Operator Resume Example and Template
Contact
+52 55 1234 5678
Skills
• Vehicle Recovery
• Logistics Management
• Customer Service
• Safety Protocols
• Team Leadership
Carlos Mendoza
Mexico City, Mexico
|
himalayas.app/@carlosmendoza
Dedicated Lead Tow Truck Operator with over 10 years of experience in the towing and roadside assistance industry. Proven track record of managing a team of operators while ensuring high-quality service and safety standards. Skilled in logistics, vehicle recovery, and customer service.
Professional Experience
Road Rescue Inc.
Mexico City, MexicoLead Tow Truck Operator
May 2019 - Present- Supervised a team of 10 tow truck operators, improving response times by 30%.
- Implemented new routing strategies, leading to a 20% decrease in fuel costs.
- Conducted training sessions on safety protocols and vehicle handling for new employees.
Tow Masters
Guadalajara, MexicoTow Truck Operator
Mar 2014 - May 2019- Managed on-site towing operations for over 50 vehicles per week, ensuring timely service delivery.
- Utilized GPS technology to enhance navigation accuracy and reduce response times.
- Developed strong customer relationships, achieving a 95% satisfaction rate in service feedback.
Education
Instituto Técnico de Automotriz
Mexico City, MexicoDiploma in Automotive Technology
2010 - 2012Focused on vehicle mechanics, safety standards, and towing techniques.
What's this resume sample doing right?
Strong leadership experience
The resume highlights over 10 years of experience, with a focus on supervising a team of 10 operators. This demonstrates effective leadership, which is essential for a Tow Truck Operator who needs to manage operations efficiently.
Quantifiable achievements
The candidate uses specific metrics, like a 30% improvement in response times and a 20% decrease in fuel costs. These numbers clearly showcase the candidate's impact in previous roles, making them a strong fit for the Tow Truck Operator position.
Relevant skills listed
Skills such as 'Vehicle Recovery' and 'Logistics Management' directly relate to the Tow Truck Operator role. This keyword alignment helps in making the resume stand out during the application process.
Focused summary statement
The summary succinctly outlines the candidate's experience and skills relevant to the Tow Truck Operator role, emphasizing their dedication to safety and service quality, which are critical in this field.
How could we improve this resume sample?
Lacks specific technical skills
While the skills section is strong, mentioning specific tools or technologies used in towing, like winching systems or dispatch software, would enhance the resume's relevance for the Tow Truck Operator role.
No mention of certifications
The resume doesn't include any industry certifications, which can be important for a Tow Truck Operator. Adding relevant certifications, like roadside assistance training, would strengthen the candidate's qualifications.
Limited work experience details
While the experience section includes some achievements, it could benefit from more details on daily responsibilities and challenges faced. This would provide a clearer picture of the candidate's capabilities in the Tow Truck Operator role.
Need for a more personalized touch
The resume could use a bit more personality. Adding a brief section about the candidate's passion for helping others in roadside situations would make it more relatable and engaging for hiring managers.
1. How to write a Tow Truck Operator resume
Navigating the job market as a Tow Truck Operator can be tough, especially when you’re trying to showcase your skills effectively. How can you ensure your resume grabs attention? Hiring managers prioritize relevant experience and measurable achievements over generic job titles. However, many job seekers often fixate on listing their responsibilities instead of highlighting their impact.
This guide will help you craft a resume that emphasizes your unique qualifications and accomplishments. For instance, you'll learn how to transform a basic duty like 'towed vehicles' into a strong statement such as 'successfully towed over 200 vehicles, reducing average wait times by 30%.' We’ll focus on key sections like work experience and skills. By the end, you’ll have a polished resume that truly reflects your capabilities.
Use the right format for a Tow Truck Operator resume
When writing a resume for a Tow Truck Operator, you have a few format options: chronological, functional, and combination. Most operators should opt for a chronological format. This layout highlights your work history and progression, making it easier for employers to see your experience in the field. If you have gaps in your employment or are changing careers, a functional or combination format could work better. Regardless of the format, ensure it’s ATS-friendly. This means clear sections, no tables or columns, and easy-to-read fonts.
Here’s a quick list of formats:
- Chronological: Best for those with consistent work history.
- Functional: Ideal for career changers or those with gaps.
- Combination: Mixes skills and experience; suitable for diverse backgrounds.
Craft an impactful Tow Truck Operator resume summary
A resume summary is your chance to make a strong first impression. For Tow Truck Operators, you should focus on your experience and skills. If you’ve got several years in the field, a summary is best. However, if you’re just starting or changing careers, an objective statement works better. A solid summary formula is: [Years of experience] + [Specialization] + [Key skills] + [Top achievement]. Keep it concise and direct.
For example, you might say, ‘5 years of experience as a Tow Truck Operator with expertise in roadside assistance and heavy-duty towing, achieving a 98% customer satisfaction rating.’ This gives potential employers a quick glimpse of your qualifications.
Good resume summary example
Experienced Tow Truck Operator with over 7 years in the industry, skilled in heavy-duty towing, accident recovery, and roadside assistance. Consistently recognized for delivering high-quality service and maintaining a 98% customer satisfaction rating.
Why this works: It highlights experience, skills, and a measurable achievement, making the candidate appealing to employers.
Bad resume summary example
Motivated individual seeking a Tow Truck Operator position. I have some experience in driving and want to help others.
Why this fails: This lacks specific details on experience, skills, and achievements. It doesn't provide enough information for employers to see the candidate's qualifications.
Highlight your Tow Truck Operator work experience
List your jobs in reverse-chronological order, starting with the most recent. For each position, include your Job Title, Company Name, and Dates of Employment. Use bullet points to describe your responsibilities and achievements, starting each bullet with a strong action verb. For Tow Truck Operators, you might use verbs like ‘assisted,’ ‘recovered,’ and ‘transported.’
Quantifying your impact is key. Instead of saying ‘Responsible for towing vehicles,’ say ‘Successfully towed over 200 vehicles in a year, reducing wait time by 30%.’ This shows your contributions clearly. You can also use the STAR method (Situation, Task, Action, Result) for detailing accomplishments.
Good work experience example
Tow Truck Operator
Purdy and Sons
June 2018 - Present
- Assisted in recovering vehicles from accidents, achieving a 30% reduction in average response time.
- Successfully towed over 250 vehicles in 2022, maintaining a 95% satisfaction rating from clients.
Why this works: It uses strong action verbs and quantifies achievements, showing the candidate's effectiveness in the role.
Bad work experience example
Tow Truck Driver
Fahey-Koch
March 2015 - May 2018
- Drove a tow truck and helped people with their vehicles.
Why this fails: It’s vague and lacks specific numbers or achievements. It doesn't effectively demonstrate the candidate's impact on the job.
Present relevant education for a Tow Truck Operator
In this section, include your School Name, Degree, and Graduation Year. For Tow Truck Operators, education might be less formal, so it's okay to keep it simple. If you're a recent graduate, make this section more prominent and consider adding relevant coursework or certifications. For more experienced operators, this section can be less emphasized, and you can often omit GPA unless it's particularly impressive.
Also, mention any relevant certifications like a Commercial Driver's License (CDL) here or in a dedicated section.
Good education example
High School Diploma
City High School, City, State
Graduated: June 2010
Certification: Commercial Driver's License (CDL)
Why this works: It clearly states the educational background and includes a relevant certification, which is crucial for a Tow Truck Operator.
Bad education example
Education
Some school
Year unknown
Why this fails: It lacks details and doesn't convey any relevant information that would benefit the candidate in applying for a Tow Truck Operator position.
Add essential skills for a Tow Truck Operator resume
Technical skills for a Tow Truck Operator resume
Soft skills for a Tow Truck Operator resume
Include these powerful action words on your Tow Truck Operator resume
Use these impactful action verbs to describe your accomplishments and responsibilities:
Add additional resume sections for a Tow Truck Operator
Consider adding sections for projects, certifications, or relevant volunteer work. These can show your commitment to the field and highlight unique experiences. For example, a section on certifications can showcase your qualifications, while projects can demonstrate hands-on experience in vehicle recovery or customer service.
Good example
Certifications
- Certified Heavy-Duty Towing Operator
- First Aid and CPR Certified
Why this works: It highlights relevant certifications that enhance the candidate's qualifications and demonstrate their commitment to safety and professionalism.
Bad example
Volunteer Work
- Helped friends with their cars.
Why this fails: This is too vague and doesn't provide substantial information that would be relevant to a Tow Truck Operator's role.
2. ATS-optimized resume examples for a Tow Truck Operator
Applicant Tracking Systems (ATS) help employers manage resumes by scanning them for keywords and relevant information. For a Tow Truck Operator, optimizing your resume for ATS means getting noticed by hiring managers. If your resume doesn't match the job description or uses complex formatting, it might get rejected before anyone even sees it.
To optimize your resume, use standard section titles like 'Work Experience', 'Education', and 'Skills'. Incorporate keywords from Tow Truck Operator job descriptions, such as 'roadside assistance', 'vehicle towing', and 'customer service'. Avoid complex formatting like tables or images, as ATS may have trouble reading them. Stick to standard fonts like Arial or Times New Roman, and save your file in a simple format like .docx or PDF.
Common mistakes include using synonyms instead of the exact keywords from job descriptions. Also, using headers or footers can confuse the ATS, leading to important information being missed. Make sure to include critical keywords related to your skills and certifications relevant to Tow Truck Operator roles.
ATS-compatible example
Skills: Roadside assistance, vehicle towing, customer service, safety compliance, basic vehicle repair.
Why this works: This skill section directly lists relevant keywords that ATS looks for when scanning resumes for Tow Truck Operators. It clearly demonstrates the abilities that match the job description.
ATS-incompatible example
Expertise: I’m great at helping people and tow trucks.
Why this fails: This section uses vague language and lacks specific keywords that ATS needs to identify you as a good fit for the role. Words like 'roadside assistance' and 'vehicle towing' should be included to improve ATS compatibility.
3. How to format and design a Tow Truck Operator resume
When creating a resume for a Tow Truck Operator role, choose a clean and professional template. A reverse-chronological layout works best, as it highlights your recent experience and skills that employers value. This straightforward approach improves readability and ensures compatibility with Applicant Tracking Systems (ATS).
Keep your resume to one page if you're starting out or have a few years of experience. If you have extensive experience in the field, you might stretch to two pages, but avoid fluff. Be concise and focus on the skills and achievements that matter most to your potential employer.
For fonts, stick with ATS-friendly options like Calibri, Arial, or Georgia in sizes 10-12pt for the body and 14-16pt for headers. Ensure there's enough white space and maintain consistent spacing throughout. Simple formatting is key; avoid overly creative designs that might confuse ATS or clutter your resume.
Common mistakes include using complex templates with columns or graphics that ATS can't read, excessive color choices, and unprofessional fonts. Also, make sure you use standard section headings for clarity.
Well formatted example
Gary Wintheiser PhD
123 Tow Truck Lane
City, ST 12345
(123) 456-7890
[email protected]
Experience
Tow Truck Operator, Lowe-Howell
June 2020 - Present
- Safely operated tow trucks to assist with vehicle recovery and transport.
- Provided excellent customer service during roadside assistance calls.
- Maintained vehicle logs and performed routine maintenance.
Why this works: This layout is clean, uses clear headings, and focuses on relevant experience, making it easy to read. It’s also ATS-friendly, ensuring that important details are captured during application reviews.
Poorly formatted example
Lawrence Cremin
123 Main St, Apt 4
City, ST 12345
(123) 456-7890
[email protected]
Experience
- Tow Truck Operator, Weissnat and Hermann
2018 - Present
- Managed multiple calls for towing services and assisted customers in distress.
- Logged vehicle details and coordinated with dispatch.
Why this fails: This format lacks clear section headings and proper spacing, making it harder to follow. The use of lengthy bullet points without breaks can overwhelm readers and ATS, reducing the effectiveness of the resume.
4. Cover letter for a Tow Truck Operator
Writing a tailored cover letter for a Tow Truck Operator position is key to showing your genuine interest in the role. This letter complements your resume and highlights your unique skills and experiences. It helps you stand out by expressing why you're a great fit for the company.
Your cover letter should include:
- Header: Include your contact information, the date, and the company's contact details if you know them.
- Opening Paragraph: Start strong by stating the specific Tow Truck Operator position you're applying for. Show your enthusiasm for the role and the company, and mention what makes you a strong candidate.
- Body Paragraphs: Connect your experience to the job requirements. Highlight your relevant work experience, technical skills, and soft skills. Use specific examples to illustrate your achievements and how they relate to the Tow Truck Operator role.
- Closing Paragraph: Conclude by reiterating your interest in the job and the company. Express confidence in your ability to contribute and include a call to action, like requesting an interview.
Maintaining a professional and enthusiastic tone is important. Customize each letter for the specific job, avoiding generic templates. This personal touch will resonate with employers.
Sample a Tow Truck Operator cover letter
Dear Hiring Team,
I am excited to apply for the Tow Truck Operator position at ABC Towing. I recently saw the job listing on your website and was immediately drawn to your commitment to providing reliable and efficient service. With over five years of experience in towing and roadside assistance, I believe I would be a great fit for your team.
In my previous role at XYZ Towing, I successfully handled over 300 towing incidents per year. I pride myself on my strong problem-solving skills and my ability to remain calm under pressure. For example, I once managed a complex recovery operation on a busy highway, ensuring the safety of both the drivers and my team.
I'm particularly impressed by ABC Towing's focus on customer service and community involvement. I share this value and would love the opportunity to contribute to your mission. I am confident that my skills in vehicle recovery and customer interaction will make a positive impact on your operations.
Thank you for considering my application. I look forward to the possibility of discussing how I can contribute to the success of ABC Towing. Please feel free to contact me at your earliest convenience.
Sincerely,
John Doe
5. Mistakes to avoid when writing a Tow Truck Operator resume
Creating a solid resume as a tow truck operator is crucial for landing your next job. It's important to avoid common mistakes that could make your application less appealing to prospective employers.
Attention to detail can set you apart in this field, so let’s look at some common pitfalls to steer clear of.
Be specific in your experience
Mistake Example: "Handled various towing jobs in my previous job."
Correction: Provide specific details about the types of towing you did. Instead, write: "Successfully completed over 200 light and heavy-duty towing jobs across the city, ensuring safe transport of vehicles to designated locations."
Avoid generic language
Mistake Example: "I have good driving skills and customer service abilities."
Correction: Use precise language that highlights your qualifications. Instead, say: "Demonstrated exceptional driving skills with a clean driving record and consistently received positive feedback from customers for excellent service during roadside assistance calls."
Check for typos and grammar errors
Mistake Example: "Operated tow trucks and assist customers in need of service."
Correction: Proofread your resume carefully. The corrected version should read: "Operated tow trucks and assisted customers in need of service."
Highlight relevant certifications
Mistake Example: "I have a license to drive trucks."
Correction: Be specific about your certifications. Instead, write: "Certified Tow Truck Operator with a Class A CDL and training in safe vehicle recovery and roadside assistance techniques."
Use a clean and organized format
Mistake Example: A cluttered resume with dense text and no clear headings.
Correction: Use bullet points and clear sections for easy reading. Organize your experience and skills under clear headings like 'Experience' and 'Certifications' to make your resume visually appealing and easy to navigate.
6. FAQs about Tow Truck Operator resumes
If you're looking to create a strong resume as a Tow Truck Operator, you've come to the right place. Here, you'll find helpful FAQs and tips to showcase your skills and experience effectively.
What skills should I highlight on my Tow Truck Operator resume?
What skills should I highlight on my Tow Truck Operator resume?
Focus on these key skills:
- Vehicle recovery techniques
- Driving safety and regulations
- Customer service skills
- Mechanical knowledge
- Navigation and route planning
What is the best format for a Tow Truck Operator resume?
What is the best format for a Tow Truck Operator resume?
Use a chronological format that lists your work experience from most recent to oldest. This makes it easy for employers to see your career progression and relevant experience.
How long should my resume be as a Tow Truck Operator?
How long should my resume be as a Tow Truck Operator?
Keep your resume to one page if you have less than 10 years of experience. For those with more experience, two pages are acceptable, but ensure every detail is relevant.
How can I address employment gaps on my resume?
How can I address employment gaps on my resume?
Be honest about your gaps. You can mention any volunteer work, training, or skills you developed during that time. This shows you're proactive and committed to your career.
Should I include certifications on my Tow Truck Operator resume?
Should I include certifications on my Tow Truck Operator resume?
Yes, include any relevant certifications, such as a commercial driver's license (CDL) or specific tow truck operation training. These add credibility and show your qualifications.
Pro Tips
Use Action Verbs
Start your bullet points with strong action verbs like 'recovered,' 'assisted,' or 'managed.' This makes your achievements stand out and shows your active role in past jobs.
Tailor Your Resume
Customize your resume for each job application. Highlight experiences that match the job description, which shows you're a great fit for the Tow Truck Operator role.
Showcase Your Accomplishments
Rather than just listing duties, share specific accomplishments. For example, mention if you improved response times or handled a particularly challenging recovery.
7. Key takeaways for an outstanding Tow Truck Operator resume
Creating an effective resume as a Tow Truck Operator is all about showcasing your skills and experience clearly. Here are some key takeaways:
- Use a clean, professional layout that’s easy to read and ATS-friendly.
- Highlight your relevant experience, especially in vehicle recovery and customer service.
- Employ strong action verbs like 'responded,' 'assisted,' and 'recovered' to describe your achievements.
- Incorporate keywords from the job description to optimize for Applicant Tracking Systems.
Take the next step in your job search by using resume templates or building tools to craft a standout resume!
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