Digital Account Manager Resume Examples & Templates
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Digital Account Manager Resume Examples and Templates
Junior Digital Account Manager Resume Example and Template
What's this resume sample doing right?
Strong client management experience
You managed a portfolio of 10+ client accounts, showcasing your ability to maintain client satisfaction and retention. This experience is crucial for a Digital Account Manager role, as it highlights your relationship-building skills.
Quantifiable achievements
Your role at Deloitte included coordinating campaigns that resulted in a 30% increase in client engagement. This use of quantifiable results demonstrates your impact and effectiveness in digital marketing, which is vital for the position.
Relevant education background
Your B.A. in Marketing from a reputable institution like Università Bocconi, with a focus on digital marketing strategies, aligns well with the knowledge required for a Digital Account Manager.
Diverse skill set
You listed essential skills such as Digital Marketing, Client Relationship Management, and Data Analysis. This diverse skill set is important for effectively managing digital accounts and delivering results.
How could we improve this resume sample?
Intro could be more tailored
Your introduction mentions your experience but could better highlight your specific fit for a Digital Account Manager role. Try including keywords from job descriptions to make it more personalized.
Lacks detailed metrics
While you mention a 30% increase in engagement, other achievements could also benefit from metrics. Adding more quantifiable results in your previous roles would strengthen your impact.
Skills section could be expanded
While your skills are relevant, consider adding more specific tools or technologies like CRM software or analytics platforms. This would make your resume more attractive for ATS and hiring managers.
Experience section lacks variety
Your experience focuses primarily on one role. Adding any freelance work or projects related to digital account management could showcase a broader range of skills and experiences.
Digital Account Manager Resume Example and Template
What's this resume sample doing right?
Strong quantitative impact
The resume highlights impactful achievements, like a 30% increase in client retention rates and a 50% boost in online engagement. These numbers are crucial for a Digital Account Manager role, as they show the candidate's ability to drive results effectively.
Relevant experience
With over 6 years in digital account management and a current role at Deloitte Digital, the candidate showcases a solid background. This directly aligns with the responsibilities expected of a Digital Account Manager, indicating strong industry knowledge.
Effective collaboration examples
The resume mentions collaboration with creative and technical teams to launch successful campaigns. This shows the candidate's teamwork abilities, which are vital for managing client accounts in a Digital Account Manager role.
How could we improve this resume sample?
Generic skills section
The skills listed are somewhat broad. Including specific tools or platforms relevant to digital marketing, like Google Analytics or HubSpot, could enhance the resume's appeal and improve ATS matching for a Digital Account Manager.
Limited summary detail
The summary is engaging but could be more detailed. Adding specific successes or unique contributions would strengthen it and better showcase the candidate's value for the Digital Account Manager position.
Missing industry keywords
The resume lacks certain keywords that hiring managers look for, such as 'client retention strategies' or 'digital transformation.' Incorporating these terms could help improve alignment with job descriptions and ATS filtering.
Senior Digital Account Manager Resume Example and Template
What's this resume sample doing right?
Strong impact metrics
The resume highlights impressive results such as a 30% increase in online engagement and a 25% improvement in client ROI. These metrics showcase the candidate's ability to drive results, which is crucial for a Digital Account Manager.
Relevant work experience
With over 6 years in digital account management, the candidate has a solid background. Their roles at Deloitte Digital and Publicis Groupe show direct relevance to the Digital Account Manager position, emphasizing their expertise in managing client accounts.
Compelling summary
The summary effectively captures the candidate's dynamic nature and proven track record in digital marketing. It sets a strong tone for the resume and is tailored to align with the expectations of a Digital Account Manager.
How could we improve this resume sample?
Lacks specific technical skills
The skills section could benefit from mentioning specific tools like Google Analytics or CRM software. This would align better with the technical needs of a Digital Account Manager role and enhance ATS compatibility.
Generic job titles
The job titles used, such as 'Senior Digital Account Manager,' are descriptive, but adding specific keywords related to Digital Account Management could boost visibility in ATS scans and better match the job description.
Limited education details
The education section provides a degree but could include relevant coursework or projects related to digital marketing. This would strengthen the candidate's academic background and relevance to the Digital Account Manager role.
Digital Account Director Resume Example and Template
What's this resume sample doing right?
Strong impact metrics
The resume highlights significant achievements, like increasing account revenue by 35% and client engagement by 50%. These quantifiable results showcase the candidate's effectiveness as a Digital Account Manager, making their contributions clear and impactful.
Relevant skill set
The skills section includes essential competencies like Digital Marketing, Client Management, and Data Analytics. This alignment with the Digital Account Manager role indicates the candidate's preparedness for the demands of the position.
Compelling introduction
The introduction effectively summarizes over 10 years of experience in digital marketing and client management. It positions the candidate as a strong fit for a Digital Account Manager, emphasizing their ability to drive brand growth.
How could we improve this resume sample?
Job title mismatch
The resume uses 'Digital Account Director' instead of 'Digital Account Manager'. Aligning the title with the target role will help avoid confusion and make the application more focused.
Limited education details
The education section could include relevant courses or projects related to digital marketing. This could provide additional evidence of the candidate's qualifications for a Digital Account Manager role.
No summary of soft skills
The resume lists technical skills well but lacks mention of soft skills like communication and problem-solving. Including these can strengthen the case for the candidate's fit in a client-facing role like Digital Account Manager.
Head of Digital Accounts Resume Example and Template
What's this resume sample doing right?
Clear quantification of impact
Your resume lists specific metrics like CAD 45M billings, 18% YoY revenue growth, and 32% ROAS increase. Those figures show measurable impact and help hiring managers assess scale and results quickly, which matches the Head of Digital Accounts focus on revenue and campaign performance.
Strong cross-functional leadership examples
You show team scaling from 8 to 22 specialists and coordination across analytics, engineering, and media. Those examples prove you can build teams and run cross-channel delivery, a core need for leading client strategy and operations at enterprise scale.
Relevant strategic and compliance expertise
You highlight integrated measurement frameworks, ROAS and LTV focus, plus privacy-first measurement and CCPA/PIPEDA compliance. That mix fits enterprise clients who need both performance and regulatory-safe measurement approaches.
How could we improve this resume sample?
Summary could be tighter and tailored
Your intro states strong experience but reads broad. Tighten it to one short value sentence that names enterprise clients, revenue targets, and the outcomes you deliver. That will align the opening to the Head of Digital Accounts role faster.
Add specific platform and tool keywords
The skills list names strategy and measurement but omits tools like GA4, Google Ads, DV360, or major martech. Add those keywords to improve ATS matches and show hands-on capability with enterprise ad stacks and analytics.
Make bullet descriptions ATS-friendly
The experience sections use HTML lists and long sentence blocks. Convert to plain-text bullets and lead with action verbs. Keep each bullet under two lines and add more outcome context for enterprise KPIs and budgets.
1. How to write a Digital Account Manager resume
Hunting for a Digital Account Manager role can feel frustrating when clients expect measurable growth and hiring cycles drag on. How do you prove you can grow accounts quickly, reduce costs, and build lasting client relationships while meeting tight deadlines? Hiring managers care about client retention, campaign ROI, clear evidence of problem solving, and timely, transparent reporting that shows outcomes. Many applicants don't focus enough on impact and instead list tools, job duties, certifications, or unrelated achievements that lack clear context.
This guide will help you rewrite your resume so hiring managers notice measurable campaign wins and increase your interview rate. You'll turn 'managed campaigns' into 'increased CTR 35% with targeted A/B tests' so you show results as an example. Whether you refine your Work Experience or Skills section, you'll rank higher with clearer metrics. After reading, you'll have a concise resume that shows measurable client impact and clear priorities consistently.
Use the right format for a Digital Account Manager resume
Pick a clear resume format that lets hiring managers scan your work history fast. Use a chronological format if you have steady account or digital marketing roles. Use a combination format if you have varied roles or freelance contracts to highlight skills first.
Keep the layout ATS-friendly. Use simple section headers, left-aligned text, and standard fonts. Avoid columns, tables, headers, footers, and images that confuse parsers.
- Chronological: Best when your recent roles show growth in digital account work.
- Combination: Best when you need to foreground campaign or platform skills before jobs.
- Functional: Use rarely. Only use if you have strong transferable skills but limited direct experience.
Craft an impactful Digital Account Manager resume summary
The summary sits at the top and tells hiring managers what you do and what you bring. It should focus on your client results, platform knowledge, and team leadership.
Use a summary if you have multiple years in account management. Use an objective if you’re entry-level or switching from a related field. Match keywords from the job post to help ATS find you.
Formula for a strong summary: '[Years of experience] + [Specialization] + [Key skills] + [Top achievement]'. Follow it to keep the summary tight and results-focused.
Good resume summary example
Experienced candidate (summary): '6 years managing digital accounts for consumer brands, specializing in paid social and cross-channel strategy. Skilled in client relations, performance analysis, and campaign optimization. Grew average client ROAS by 38% while reducing ad spend waste through tighter audience targeting.'
Why this works: It shows years, specialty, key skills, and a clear metric that proves impact.
Entry-level/career changer (objective): 'Recent digital marketing graduate with internship experience in campaign reporting and client support. Eager to use analytics and communication skills to help accounts scale. Seeking a Digital Account Manager role to drive client growth and improve workflow efficiency.'
Why this works: It sets clear goals, ties past experience to relevant tasks, and shows eagerness to contribute.
Bad resume summary example
'Motivated Digital Account Manager with strong communication skills, experience with campaigns, and a desire to grow client accounts.'
Why this fails: It sounds generic, lists soft skills without proof, and lacks specific metrics or platforms. It does not show one clear achievement or keyword focus.
Highlight your Digital Account Manager work experience
List jobs in reverse-chronological order. For each role, show Job Title, Company, Location, and Dates. Keep titles clear and standard so ATS matches them.
Write 3–6 bullet points per job. Start bullets with strong action verbs. Use platform names and tools where relevant. Quantify impact with numbers like growth percentage, revenue, budget, or retention.
Use the STAR method in your head when writing bullets. State the Situation briefly, the Task you owned, the Actions you took, and the Result as a metric or outcome.
Sample action verbs: 'Managed, Optimized, Scaled, Negotiated, Onboarded, Streamlined.'
Good work experience example
"Managed a portfolio of 12 mid-market e-commerce accounts and led strategy for paid social and search. Optimized campaigns to increase conversion rate 28% and cut CPA 22% across the portfolio."
Why this works: It starts with a strong verb, shows scope, lists channels, and gives clear metrics for impact.
Bad work experience example
"Responsible for client accounts and campaign optimization across paid channels. Worked with internal teams to improve performance."
Why this fails: It uses vague phrasing, lacks numbers, and relies on passive-sounding 'responsible for' language that hides the actual results.
Present relevant education for a Digital Account Manager
Include school name, degree, and graduation year. Add relevant coursework if you graduated recently. Put honors or GPA only if they help your candidacy.
Recent grads should place education near the top and add internships or capstone projects. Experienced professionals can move education lower and omit GPA. List certifications separately if they support account work, like Google Ads or HubSpot.
Good education example
Bachelor of Science in Marketing, State University — 2019
Relevant coursework: Digital Analytics, Social Media Strategy. Certification: Google Ads Search Certified, HubSpot Inbound Certified.
Why this works: It shows degree, key coursework, and certifications that match the role.
Bad education example
B.A., Business — 2016. Activities: Marketing Club.
Why this fails: It omits relevant coursework, lacks certifications, and does not connect education to digital account skills.
Add essential skills for a Digital Account Manager resume
Technical skills for a Digital Account Manager resume
Soft skills for a Digital Account Manager resume
Include these powerful action words on your Digital Account Manager resume
Use these impactful action verbs to describe your accomplishments and responsibilities:
Add additional resume sections for a Digital Account Manager
You can add Projects, Certifications, Awards, Tools, Languages, or Volunteer work. Pick items that prove your digital skills or client impact.
Include short project bullets that show results. Put certifications in their own section to help ATS match requirements.
Good example
Project: Cross-Channel Acquisition Overhaul — West LLC
Led a 10-week audit and reset of paid search and social. Reallocated a $120k monthly budget and improved ROAS 42% while lowering CPA 27%.
Why this works: It names the client, shows scope, lists budget, and gives clear metrics that prove success.
Bad example
Volunteer: Social media support for local charity
Helped with posts and engagement. Assisted with small campaigns.
Why this fails: It lacks metrics, time frame, and details about the role. Recruiters can’t see the impact.
2. ATS-optimized resume examples for a Digital Account Manager
Applicant Tracking Systems (ATS) are software that scan resumes for keywords and structure. They help hiring teams sort many applicants fast. If your resume lacks key words or uses odd formatting, an ATS can skip you.
For a Digital Account Manager, ATS looks for terms that match the job. Think CRM, client onboarding, account strategy, campaign optimization, KPI reporting, retention, A/B testing, Google Analytics, PPC, SEM, SEO, Salesforce, HubSpot, and project management.
- Use standard section titles like "Work Experience", "Education", and "Skills".
- List measurable results like "increased client retention 15%".
- Include tool names and certifications like "Google Analytics" and "HubSpot".
A few formatting rules keep ATS parsing clean. Avoid tables, columns, text boxes, headers, footers, images, and charts. Use a simple layout and common fonts like Arial, Calibri, or Times New Roman.
Use .docx or PDF files unless the job asks otherwise. Keep design elements minimal. Fancy templates can break keyword reading.
When you add keywords, weave them into real bullets and summaries. Don’t stuff a list of words at the end. Show context, such as tools used and results gained.
Watch common mistakes. Don’t replace exact keywords with creative synonyms. Don’t hide critical skills inside images or headers. Don’t assume ATS understands unusual date formats or icons.
Follow these steps and your resume will pass the first filters more often. Then a human will read your accomplishments and skills.
ATS-compatible example
Experience
Digital Account Manager, Walker-Ortiz — Devin Johns
- Managed 12 client accounts using Salesforce and HubSpot. Increased client retention 18% in 12 months.
- Ran PPC and SEM campaigns with Google Analytics tracking. Reduced cost per conversion 22%.
- Presented weekly KPI reports and led cross-functional project meetings.
Skills
CRM: Salesforce, HubSpot | Analytics: Google Analytics | Paid Media: PPC, SEM | Reporting: Excel, Google Data Studio
Why this works: This layout uses clear headings and job-relevant keywords. Each bullet names tools and shows measurable impact. ATS can read the sections and match required skills.
ATS-incompatible example
Profile
Account Ninja at Grimes, Bogisich and Bernier — Velvet Barton
- Drove growth for many brands via paid ads and analytics stuff. Helped boost loyalty with some smart tactics.
- Used fancy dashboards (see attached image) and ran lots of tests.
Other Stuff
- Knows CRM platforms, advertising, numbers, and reporting.
Why this fails: The section headers are nonstandard and vague. The text uses slang and avoids exact keywords like Salesforce or Google Analytics. It references images and attachments that ATS may ignore.
3. How to format and design a Digital Account Manager resume
Pick a clean, professional template for a Digital Account Manager. Use reverse-chronological layout if you have steady agency or client experience. That layout keeps your recent client wins front and center and works well with ATS.
Keep length to one page for most candidates. Use two pages only if you have long client lists, major campaigns, or leadership roles that directly relate to account management.
Choose ATS-friendly fonts like Calibri or Arial. Use 10-12pt for body and 14-16pt for headers. Keep consistent margins and line spacing so hiring managers can scan quickly.
Structure sections with clear headings: Contact, Summary, Experience, Key Projects, Skills, Education, Certifications. Put measurable outcomes in each experience bullet. Use action verbs and metrics that show revenue growth, retention, or campaign ROI.
Avoid fancy columns, graphics, and special characters. Those elements confuse ATS and distract reviewers. Keep color minimal and use bold to highlight job titles or KPIs only.
Common mistakes include inconsistent dates, long paragraphs, and missing keywords like "client retention" or "campaign performance." Also avoid listing every task. Focus on result-driven bullets.
Finally, proofread for alignment and spacing. Small format errors make you look careless even when your account skills are strong.
Well formatted example
Clarinda Crooks — Digital Account Manager
Contact | clarinda@example.com | (555) 123-4567
Experience
Fisher Inc — Senior Digital Account Manager | 2020–Present
- Managed 12 client accounts with combined annual spend of $4M.
- Improved client retention by 18% through quarterly performance reviews.
- Led cross-channel campaigns that raised average ROI 25% year over year.
Skills
- Client relationships, Campaign strategy, Analytics, Budget forecasting
Why this works: This layout shows role, impact, and metrics right away. Recruiters and ATS see job titles and keywords easily.
Poorly formatted example
Mrs. Nancey Bartoletti
Digital Account Manager at Schowalter-Auer
Why this fails: The two-column layout and long paragraph make parsing hard for ATS and readers. The content lists chores instead of outcomes and hides key metrics.
4. Cover letter for a Digital Account Manager
When you apply for Digital Account Manager, a tailored cover letter matters. It shows why you fit the role and why you want to work for that company. It also brings personality that your resume cannot show.
Follow a clear structure. Keep each section short and direct. Use simple language and relate each point to the job posting.
Key sections
- Header: Add your contact details, the company name, and the date. If you know the hiring manager, include their name.
- Opening paragraph: Say the Digital Account Manager role you want. Show enthusiasm for the company. Mention one strong qualification or where you saw the job.
- Body paragraphs (1–3): Match your experience to the job needs. Highlight relevant projects, technical skills like Google Analytics or CRM tools, and client-facing strengths. Show measurable wins like percent growth, retention rates, or budget sizes. Use keywords from the job posting and explain how you solved client challenges.
- Closing paragraph: Restate your interest in the specific role and company. State confidence in your ability to help. Ask for an interview or next steps. Thank the reader for their time.
Keep your tone professional, confident, and friendly. Write like you speak to a colleague. Use active verbs and avoid long sentences. Tailor each letter to the company and role. Do not send the same letter to every employer.
Remember to proofread. Check names, numbers, and the role title. A clean, focused letter can push your application forward.
Sample a Digital Account Manager cover letter
Dear Hiring Team,
I am applying for the Digital Account Manager role at Google. I admire Google’s focus on data-driven marketing and user experience.
For the past three years I managed a portfolio of ten mid-market clients at BlueWave Media. I grew average monthly revenue per account by 28 percent. I optimized cross-channel campaigns and cut CPA by 22 percent. I used Google Ads, Google Analytics, and HubSpot CRM to track performance and report results.
I build strong client relationships. I lead weekly strategy calls and translate data into clear action plans. One client renewed a two-year contract after we increased conversion rate by 35 percent. I also trained junior account managers on campaign setup and reporting.
I know how to balance strategy and operations. I set KPIs, manage budgets up to $150k monthly, and coordinate with creative teams. I focus on outcomes clients care about, like revenue and retention.
I am excited about the chance to bring my client-first approach to Google. I am confident I can help your teams scale campaigns and improve account growth. I would welcome a conversation to discuss how I can contribute.
Thank you for your time and consideration.
Sincerely,
Alex Kim
5. Mistakes to avoid when writing a Digital Account Manager resume
Hiring managers for Digital Account Manager roles look for clear proof that you can grow accounts, manage campaigns, and keep clients happy. Small resume mistakes can hide your impact or make you look careless. Pay attention to wording, numbers, and format so your resume shows the right work and results.
Below are common pitfalls for this role and quick fixes you can use to improve your chances.
Vague task lists instead of clear outcomes
Mistake Example: "Managed client accounts and campaigns."
Correction: Say what you improved and by how much. For example: "Grew five mid-market client accounts and increased average monthly revenue by 28% using targeted display and paid search campaigns."
Using a generic objective or summary
Mistake Example: "Seeking a challenging role where I can use my skills to drive growth."
Correction: Tailor the opening to the role and company. For example: "Digital Account Manager with 4 years of B2B SaaS experience. I drive client retention and upsells through quarterly strategy reviews and data-driven recommendations."
Leaving out metrics and KPIs
Mistake Example: "Improved client satisfaction and campaign performance."
Correction: Add numbers and KPIs. For example: "Raised client NPS from 62 to 78 and improved CTR by 35% across paid search campaigns over six months."
Poor formatting for ATS and recruiters
Mistake Example: "Resume with complex tables, headers in images, and long paragraphs."
Correction: Use simple headings, bullet lists, and plain text. Put skills like "CRM, Google Analytics, Excel" in a Skills section. Keep layout clean so both ATS and humans can read it.
Typos, inconsistent tense, and layout errors
Mistake Example: "Managed client onboarding. Manage renewals and increased sales by 15%."
Correction: Proofread for tense and formatting. Use past tense for past jobs and present tense for current roles. For example: "Managed client onboarding. Renewals increased by 15% through proactive outreach and quarterly business reviews."
6. FAQs about Digital Account Manager resumes
These FAQs and tips help you craft a Digital Account Manager resume that highlights client wins, campaign skills, and measurable results. Use the guidance to tighten your story, show tools you master, and make hiring managers see your impact fast.
What key skills should I list for a Digital Account Manager?
What key skills should I list for a Digital Account Manager?
Prioritize client management, campaign strategy, and performance analysis.
- Technical: Google Ads, Google Analytics, Facebook Ads, CRM platforms.
- Soft skills: communication, stakeholder management, problem solving.
Which resume format works best for a Digital Account Manager?
Which resume format works best for a Digital Account Manager?
Use a hybrid format that blends skills and chronological roles.
Lead with a short summary, add a skills section, then show roles with metrics.
How long should my resume be?
How long should my resume be?
Keep it to one page if you have under ten years of experience.
Use two pages only if you have many relevant campaigns or leadership roles to show.
How do I showcase campaigns and client wins?
How do I showcase campaigns and client wins?
List 3–5 campaign highlights with clear metrics.
- State the goal, action you led, and the outcome.
- Use numbers: % lift, CPA drop, revenue growth, or client retention rate.
How should I explain employment gaps on my resume?
How should I explain employment gaps on my resume?
Be brief and honest. Put dates and a short reason.
Mention freelance work, training, or certifications you completed during gaps.
Pro Tips
Quantify Campaign Results
Use percentages, dollar values, and timeframes to show impact. Say "reduced CPA 28% in three months" instead of vague praise. Numbers help recruiters see your value fast.
Lead With Client Outcomes
Frame bullets around client goals you met. Start with the client need, then your action, then the result. This shows you focus on business impact, not just tasks.
List Your Tech Stack Clearly
Create a short, scannable skills line with tools you use daily. Include analytics, ad platforms, CRM, and reporting tools. Hiring managers scan for those keywords first.
Tailor Each Application
Match your resume to the job posting. Mirror phrasing for required skills and highlight relevant campaigns. A little tailoring improves your chances significantly.
7. Key takeaways for an outstanding Digital Account Manager resume
You've done the work; here are the key takeaways to sharpen your Digital Account Manager resume.
- Use a clean, professional, ATS-friendly format with clear headings and readable fonts.
- Lead with a brief summary that shows your account strategy, client growth, and digital channels you manage.
- Highlight skills like client relations, campaign planning, analytics, CRM use, and budget oversight.
- Tailor experience to the Digital Account Manager role by listing relevant clients, industries, and platforms.
- Use strong action verbs like led, grew, optimized, and negotiated.
- Quantify achievements: show revenue growth, retention rates, ROI, or campaign performance improvements.
- Optimize for ATS by weaving job-specific keywords naturally, such as client success, account strategy, PPC, and KPI tracking.
Now update your resume, try a template or builder, and apply to roles that match your strengths.
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