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The resume highlights significant achievements, such as processing over 150 claims per month and achieving a 95% customer satisfaction rate. These quantifiable results demonstrate the candidate's effectiveness, which is crucial for a Claims Adjuster role where performance metrics matter.
The candidate holds a B.A. in Business Administration with a concentration in Risk Management and Insurance. This educational background is directly relevant to the Claims Adjuster position, indicating a solid foundation in the principles necessary for evaluating claims effectively.
The use of strong action verbs like 'Reviewed', 'Processed', and 'Collaborated' throughout the experience section illustrates the candidate's proactive approach to their responsibilities. This aligns well with the expectations for a Claims Adjuster, who must take initiative in claims evaluations.
The skills section includes general skills but could be enhanced by incorporating more specific technical skills relevant to the Claims Adjuster role, such as 'Claims Management Software' or 'Regulatory Compliance'. This would better align with what employers typically seek.
The summary statement, while clear, could be more compelling by including specific goals or a unique value proposition tailored to the Claims Adjuster role. Adding details about what makes the candidate stand out would strengthen this section significantly.
The resume could benefit from more industry-specific keywords that are likely to be picked up by ATS. Incorporating terms like 'Claims Evaluation', 'Fraud Detection', and 'Insurance Regulations' would improve visibility for relevant positions.
The resume showcases impactful work experience, particularly in the role at Mapfre, where the candidate processed over 500 claims annually with a 98% accuracy rate. This quantification effectively highlights the candidate's ability to manage large volumes of claims, a critical skill for a Claims Adjuster.
The candidate's experience in collaborating with legal and underwriting teams to negotiate settlements is well articulated. Achieving a 20% reduction in claim disputes illustrates their negotiation skills, which are essential for a Claims Adjuster focused on fair settlements.
The skills section lists key competencies such as 'Claims Processing', 'Negotiation', and 'Fraud Detection', which align closely with the requirements of a Claims Adjuster. This alignment increases the likelihood of passing ATS filters and captures the attention of hiring managers.
The introduction effectively summarizes the candidate’s experience and skills, emphasizing their detail-oriented nature and proven track record in improving claims processing efficiency. This succinctly communicates the candidate's value to potential employers in the Claims Adjuster role.
While the skills section includes relevant competencies, it could benefit from the inclusion of specific software or systems used in claims processing, such as 'Guidewire' or 'Xactimate'. Incorporating these would enhance ATS compatibility and demonstrate technical proficiency relevant to the Claims Adjuster role.
The responsibilities listed under the Junior Claims Adjuster role are somewhat generic and could be expanded with specific examples of tasks performed or achievements. Adding details about the types of claims handled or customer feedback received would strengthen this section and demonstrate growth in the candidate's career.
The resume does not include any continuing education or professional certifications related to claims adjusting. Adding relevant certifications, such as 'Associate in Claims (AIC)', would showcase the candidate's commitment to professional development and enhance their qualifications for the Claims Adjuster position.
While the location is mentioned, it could be beneficial to highlight any familiarity with local regulations or market conditions in Spain, which are valuable for a Claims Adjuster. This would not only personalize the resume but also demonstrate an understanding of the regional context.
The resume highlights impressive metrics such as processing over 800 claims annually with a 98% accuracy rate. These quantifiable achievements are essential for a Claims Adjuster role, as they demonstrate the candidate's capability to manage high volumes of work efficiently.
The skills section includes pertinent abilities like 'Claims Processing' and 'Insurance Regulations,' which are crucial for a Claims Adjuster. This alignment with job requirements enhances the candidate's profile and improves ATS compatibility.
The resume employs strong action verbs like 'Evaluated,' 'Implemented,' and 'Conducted,' which vividly convey the candidate's proactive role in their previous positions. This is particularly impactful for demonstrating expertise in claims adjustment.
The introductory summary effectively outlines the candidate's extensive experience and commitment to customer service excellence. This sets a strong tone for the resume, making it appealing for hiring managers looking for a Claims Adjuster.
While the experience section lists key responsibilities, it could benefit from further elaboration on specific challenges faced and how they were overcome. Adding this context would better showcase problem-solving skills relevant to the Claims Adjuster position.
The skills section, while relevant, lacks specific industry-related keywords that could enhance ATS ranking. Including terms like 'Fraud Detection' or 'Subrogation' would make the resume more aligned with typical Claims Adjuster job descriptions.
The resume does not mention any relevant certifications, such as the Associate in Claims (AIC) or Certified Claims Professional (CCP). Adding these credentials would reinforce the candidate's qualifications and commitment to the profession.
The resume highlights Li Wei's role as a Lead Claims Adjuster, where supervising a team of 15 adjusters demonstrates leadership skills. This is vital for a Claims Adjuster position as it indicates the ability to manage teams effectively and ensure efficient claims processing.
Li Wei includes impressive metrics, such as reducing claim processing time by 30% and increasing customer satisfaction scores by 25%. These quantifiable results effectively illustrate the impact of his work, making a compelling case for his qualifications for a Claims Adjuster role.
The resume features key skills such as 'Claims Management' and 'Regulatory Compliance,' which are essential for a Claims Adjuster. This alignment with the job requirements enhances the resume's effectiveness in attracting attention from hiring managers.
The introduction succinctly summarizes Li Wei's extensive experience and proven track record in claims management. This sets a strong tone for the resume and clearly conveys his value proposition, which is crucial for the Claims Adjuster position.
While the skills section lists relevant capabilities, it could benefit from including specific tools or software commonly used in claims processing, such as claims management systems or specific compliance software. This would enhance the resume's compatibility with ATS and highlight Li Wei's technical proficiency.
The education section briefly mentions Li Wei's degree but does not elaborate on relevant coursework or achievements. Adding specific courses related to claims processing or risk management could strengthen the resume by showcasing foundational knowledge pertinent to the Claims Adjuster role.
The resume does not include any professional certifications like AIC or CPCU, which are highly regarded in the insurance industry. Including such credentials would further validate Li Wei's expertise and commitment to professional development within the Claims Adjuster field.
The work experience section could benefit from clearer date formatting. Using a consistent format and ensuring that the duration of each role is easy to read would enhance the overall readability and professionalism of Li Wei's resume.
The resume highlights significant leadership experience as a Claims Supervisor, where the candidate supervised a team of 12 adjusters and achieved a 20% increase in processing speed. This demonstrates the candidate's capability in managing teams effectively, a crucial aspect for a Claims Adjuster role.
In the work experience section, the candidate includes quantifiable results such as a 30% reduction in error rates and processing over 500 claims annually. These metrics effectively showcase the candidate's impact, aligning well with the expectations for a Claims Adjuster.
The candidate holds a B.Com. in Insurance and Risk Management, which is directly relevant to the Claims Adjuster role. This educational foundation supports their expertise in claims management and risk assessment, important areas for the position.
While the resume includes some relevant skills, it could benefit from more specific industry keywords such as 'claims evaluation' or 'investigation techniques' that are commonly found in Claims Adjuster job descriptions. Incorporating these terms could enhance ATS compatibility.
The introduction is somewhat generic and could be more tailored to the Claims Adjuster position. Including specific goals or a value proposition related to claims adjustment would make it more compelling and targeted for the desired role.
The resume mentions customer service but does not elaborate on this critical soft skill. Expanding on experiences or achievements related to customer satisfaction would strengthen the candidate's profile for a Claims Adjuster, where customer interaction is vital.
Laura's experience as a Claims Manager overseeing a team of 15 claims adjusters is a significant asset. This demonstrates her ability to lead teams effectively, which is essential for a Claims Adjuster role that involves collaboration and management of claims processes.
The resume includes quantifiable achievements, such as improving claims resolution times by 30% and reducing processing errors by 25%. This showcases Laura's impact in her previous roles, which is critical for demonstrating capability in a Claims Adjuster position.
Laura's Master's in Insurance Management, with a focus on risk assessment and claims management, aligns well with the requirements of a Claims Adjuster. This educational background enhances her credibility in the field and supports her practical experience.
The summary is tailored for a Claims Manager role and could be improved by clearly highlighting skills and experiences that specifically pertain to a Claims Adjuster position, such as negotiation skills or detailed claims assessment methodologies.
The skills listed are broad and could be enhanced by including more specific industry keywords relevant to the Claims Adjuster role, such as 'claims evaluation' or 'risk management,' to improve ATS matching and relevance.
The resume could benefit from emphasizing soft skills such as communication, problem-solving, and customer service, which are crucial for a Claims Adjuster role, especially when dealing with clients and resolving claims disputes.
Your experience section uses clear metrics to show results. You quantify loss ratio reduction, self-service growth, NPS improvement and settlement time cuts. Those numbers prove you drive outcomes and let hiring managers quickly see your value for a Director of Claims role focused on operations and cost control.
You explicitly mention IVASS and GDPR compliance and two successful audits with no findings. That detail shows you know Italian regulatory rules and can lead compliance programs. It aligns well with a Director of Claims role that must manage oversight and audit readiness.
You combine people leadership, digital transformation, and analytics skills. You list SQL, Python and Power BI alongside team scaling and change management. That mix fits a Director role that must balance technical solutions with leading a large claims organization.
Your intro lists strong achievements but reads long. Tighten it to two crisp sentences that state your leadership scope, key metric improvements, and readiness for Generali Italia. That will match the Director of Claims job and grab attention faster.
Your skills list is solid but could target the job ad more. Add keywords like 'P&C claims strategy', 'reserve governance', 'vendor management', and 'IVASS reporting'. That boosts ATS match and helps recruiters find you for this Italy-focused Director role.
You mention digital rollouts and structure changes but give limited detail on adoption and cost savings. Add specific adoption rates, cost numbers, or team performance gains after transformation. That shows you can lead large change programs end to end.
Finding the right job as a Claims Adjuster can be tough, especially when every resume looks similar. How can you make yours truly stand out? Hiring managers want to see your problem-solving skills and tangible achievements rather than just a list of responsibilities. Unfortunately, many job seekers focus too much on industry jargon instead of showcasing their real impact.
This guide will help you create a resume that highlights your unique qualifications and experiences. You’ll discover how to transform generic phrases into compelling statements, like turning 'Handled claims' into 'Processed over 200 claims monthly with a 98% satisfaction rate.' We’ll cover key sections like your summary and work experience to ensure you present your best self. By the end, you’ll have a polished resume that effectively communicates your value.
When you're crafting a resume for a Claims Adjuster, you should consider using a chronological format. This format highlights your work history in reverse chronological order, showcasing your career progression. If you have gaps in your employment or are changing careers, a functional or combination format might be more suitable. However, for most Claims Adjusters, a chronological format is the best choice, as it clearly outlines your experience and growth within the field. Remember to keep your resume ATS-friendly by using clear sections and avoiding columns or complex graphics.
A resume summary or objective is crucial for setting the tone of your resume. If you're an experienced Claims Adjuster, a summary works best, while an objective is more suitable for entry-level candidates or career changers. For a strong summary, use the formula: '[Years of Experience] + [Specialization] + [Key Skills] + [Top Achievement]'. This approach helps you succinctly convey your value to potential employers and grab their attention right away.
For example, if you have 5 years of experience in claims handling, your summary could highlight your expertise in property and casualty claims, along with a key achievement, like reducing claim processing time by 20%. This shows your skills and also quantifies your contributions, making you a more attractive candidate.
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emily.johnson@example.com
+1 (555) 987-6543
• Claims Processing
• Customer Service
• Data Analysis
• Communication
• Problem Solving
Highly motivated Junior Claims Adjuster with over 2 years of experience in processing and investigating insurance claims. Proven ability to assess claims accurately and communicate effectively with clients and stakeholders to ensure timely resolution.
Concentration in Risk Management and Insurance. Completed coursework in claims handling and insurance law.
Madrid, Spain • carlos.martinez@example.com • +34 612 345 678 • himalayas.app/@carlosmartinez
Technical: Claims Processing, Negotiation, Fraud Detection, Customer Service, Insurance Regulations
ravi.kumar@example.com
+91 98765 43210
• Claims Processing
• Risk Assessment
• Customer Service
• Insurance Regulations
• Analytical Skills
• Communication
• Problem Solving
Detail-oriented Senior Claims Adjuster with over 7 years of experience in assessing and processing complex insurance claims. Proven track record of improving claims processing efficiency and ensuring compliance with regulatory standards. Strong analytical skills and a commitment to customer service excellence.
Specialized in risk management and insurance operations. Completed thesis on the impact of technology on claims processing.
Beijing, China • li.wei@example.com • +86 138 0013 1234 • himalayas.app/@liwei
Technical: Claims Management, Fraud Detection, Customer Service, Team Leadership, Regulatory Compliance
Johannesburg, South Africa • thandiwe.mokoena@example.com • +27 21 123 4567 • himalayas.app/@thandiwem
Technical: Claims Management, Team Leadership, Risk Assessment, Regulatory Compliance, Customer Service, Training and Development
Dynamic Claims Manager with over 7 years of experience in the insurance industry, specializing in claims processing, team leadership, and process optimization. Proven track record in improving claims turnaround times and enhancing customer satisfaction through effective claims management.
Accomplished Director of Claims with 13+ years of progressive experience leading claims operations within major European insurers. Proven track record in reducing loss ratios, modernizing claims workflows through digitization, and ensuring full compliance with Italian regulatory frameworks. Strong leader who builds high-performing teams and leverages data analytics to drive operational efficiency and customer satisfaction.
Experienced Claims Adjuster with over 5 years in the insurance industry. Skilled in property and casualty claims, with a proven track record of reducing processing time by 20% through efficient case management.
Why this works: This example clearly outlines experience, specialization, key skills, and an impressive achievement, making it compelling.
Claims Adjuster looking for a new opportunity. I have experience in the field and want to grow my career.
Why this fails: This example lacks specificity and fails to highlight key achievements or skills, making it less impactful.
When detailing your work experience as a Claims Adjuster, list your jobs in reverse chronological order. Include your Job Title, Company Name, and Dates of Employment. Use bullet points to start with strong action verbs and focus on quantifiable impacts. For instance, instead of saying 'Responsible for managing claims,' say 'Processed and resolved 150+ claims monthly, achieving a 95% customer satisfaction rate.' This approach showcases your contributions effectively. The STAR method (Situation, Task, Action, Result) can also help structure your bullet points for clarity.
Claims Adjuster
Nader Inc
January 2020 - Present
- Processed and resolved over 200 claims monthly, leading to a 98% customer satisfaction rate.
Why this works: This bullet point uses a strong action verb, quantifies the impact, and highlights customer satisfaction, showcasing effectiveness in the role.
Claims Adjuster
Kuvalis-Streich
March 2018 - December 2019
- Handled claims and worked with clients.
Why this fails: This entry is vague and doesn't quantify achievements or demonstrate the candidate's impact in the role.
Your education section should include the School Name, Degree, and Graduation Year or Expected Date. If you're a recent graduate, place this section prominently and consider including your GPA or relevant coursework. For experienced professionals, this section can be less prominent, and you might omit your GPA. Don't forget to include any relevant certifications, like the Associate in Claims (AIC), which can be crucial in this field.
Bachelor of Arts in Business Administration
Howe, Davis and Hodkiewicz University
Graduated: May 2018
Certifications: Associate in Claims (AIC)
Why this works: This example is well-structured, includes relevant certifications, and clearly states the educational background.
Degree in Business
Schoen-Conn University
Graduated: 2015
Why this fails: This entry lacks detail about the degree and does not mention any relevant certifications, making it less informative.
Use these impactful action verbs to describe your accomplishments and responsibilities:
Consider adding additional sections such as Projects, Certifications, or Volunteer Experience. These can demonstrate your expertise and contributions beyond your work history. For a Claims Adjuster, relevant projects or certifications can enhance your resume and provide context about your skills.
Volunteer Experience
Claims Volunteer
Powlowski-Bechtelar Community Center
June 2021 - Present
- Helped assess and process claims for low-income families, improving community support services.
Why this works: This entry highlights relevant volunteer experience and shows a commitment to community service while showcasing skills applicable to the role.
Other Experience
Worked at a local store
January 2019 - December 2020
Why this fails: This entry is irrelevant to the role of Claims Adjuster and does not add value to the resume.
Applicant Tracking Systems (ATS) are tools that help employers manage the recruitment process by scanning resumes for specific keywords and information. For a Claims Adjuster, optimizing your resume for ATS is crucial because it can determine whether your application gets noticed or rejected. These systems often filter out resumes that don't match the required criteria, including formatting and relevant keywords.
To make sure your resume passes the ATS, follow these best practices:
Common mistakes include using creative synonyms instead of exact keywords, relying on headers/footers that could be ignored, and omitting crucial keywords related to skills or certifications. By avoiding these pitfalls, you increase your chances of getting noticed by hiring managers.
Skills:
- Claims Processing
- Liability Assessment
- Negotiation Skills
- Customer Service
Why this works: This skills section includes specific keywords relevant to the Claims Adjuster role. It uses standard formatting, making it easy for the ATS to read and recognize your qualifications.
Abilities & Expertise:
- Excellent at handling claims
- Negotiating with clients
- Quick decision-making skills
Why this fails: The section title "Abilities & Expertise" isn't standard and might confuse the ATS. Additionally, the keywords are too vague and don't match the specific terms used in job descriptions for Claims Adjusters.
When crafting your resume as a Claims Adjuster, choosing the right template matters. A clean, professional layout works best, especially one that's reverse-chronological. This format makes it easy for hiring managers to see your most recent experience first and helps with ATS compatibility.
Keep your resume to one page if you’re early in your career. If you have extensive experience, you can stretch it to two pages. The key is to be concise and to focus on relevant details that highlight your skills in claims assessment and negotiation.
For fonts, stick to professional, ATS-friendly options like Calibri or Arial, and use sizes between 10-12pt for the body. Make sure to leave enough white space and maintain consistent spacing for readability. Avoid overly creative designs; simple formats help both human readers and ATS systems.
Ryan Reynolds
Claims Adjuster
Pfeffer and Tremblay
Email: ryan.reynolds@example.com
Phone: (123) 456-7890
Summary: Detail-oriented Claims Adjuster with 5+ years of experience in property and casualty claims. Proven track record of accurate assessments and efficient resolutions.
Why this works: This layout is straightforward and highlights key information clearly, making it easy for both hiring managers and ATS to read.
The Hon. Elicia Kreiger
Claims Adjuster
Koelpin and Will
Email: elicia.kreiger@example.com
Phone: (123) 456-7890
Summary: Experienced Claims Adjuster with a solid background in evaluating claims and negotiating settlements. Highly skilled in analyzing complex claims and providing timely resolutions.
Why this fails: While the information is relevant, the lack of clear headings and excessive text can confuse ATS software. It also feels cluttered due to insufficient white space.
Writing a tailored cover letter for a Claims Adjuster position is vital. It complements your resume and showcases your genuine interest in the role and the company. A well-crafted letter helps you stand out and connect your skills to the specific job requirements.
Start with the header, including your contact information and the company's details. Then, in your opening paragraph, state the specific Claims Adjuster position you're applying for. Show enthusiasm for the company and briefly mention a compelling qualification or how you found the job listing.
The body paragraphs are where you connect your experience to the job. Highlight key projects and mention technical skills like evaluating claims and understanding insurance policies. Include relevant soft skills, such as problem-solving and effective communication. Use keywords from the job description to tailor your content specifically for the role:
Conclude by reiterating your interest in the Claims Adjuster role and confidence in your ability to contribute. Include a call to action, such as requesting an interview, and thank the reader for their consideration. Maintaining a professional, confident, and enthusiastic tone is essential, so customize your letter for each application.
Dear Hiring Team,
I am excited to apply for the Claims Adjuster position at Allstate. I discovered this opportunity on your careers page and was immediately drawn to the company's commitment to customer service and integrity. With over five years of experience in the insurance industry, I have developed a strong ability to assess and manage claims effectively.
In my previous role at XYZ Insurance, I successfully processed over 1,000 claims annually, consistently reducing the average processing time by 20%. My expertise in analyzing policy coverage and conducting thorough investigations has led to accurate claim resolutions and high customer satisfaction rates. I pride myself on my problem-solving skills and my ability to communicate complex information clearly to clients.
I am particularly impressed by Allstate's innovative approach to claims management and would love the opportunity to contribute to your team. I am confident in my ability to enhance your claims process and ensure customer satisfaction through diligent work and attention to detail.
Thank you for considering my application. I look forward to the opportunity to discuss my qualifications further and how I can contribute to the success of Allstate.
Sincerely,
Jane Doe
Creating a resume for a Claims Adjuster role means you need to pay close attention to detail. Common mistakes can lead to your resume getting overlooked. Let's explore some pitfalls you should avoid.
Avoid vague job descriptions
Mistake Example: "Handled claims for various clients."
Correction: Be specific about your responsibilities. Instead, write: "Managed over 100 claims per month, ensuring accurate assessment and timely resolution for clients in the automotive insurance sector."
Don't use a one-size-fits-all approach
Mistake Example: "Experienced in claims processing and customer service."
Correction: Tailor your resume to each job application. For example, "Specialized in evaluating property damage claims, collaborating with contractors and clients to ensure fair settlements."
Eliminate typos and grammatical errors
Mistake Example: "Resposible for review of claims and making decisons."
Correction: Proofread your resume to catch mistakes. A corrected version could be: "Responsible for reviewing claims and making decisions based on policy guidelines."
Don't overstate your experience
Mistake Example: "Led a team of adjusters to handle all claims."
Correction: Be honest about your role. Instead, say: "Assisted in training new adjusters while managing my own caseload of claims."
Keep your formatting consistent
Mistake Example: Using different fonts and sizes throughout the document.
Correction: Stick to one font type and size for the entire resume. For example, use Arial 11pt for all sections to improve readability.
Creating a resume for a Claims Adjuster position means showcasing your analytical skills, attention to detail, and knowledge of insurance policies. This section provides you with essential FAQs and actionable tips to help you craft a compelling resume.
What essential skills should I highlight on my Claims Adjuster resume?
Focus on skills like:
These will help demonstrate your qualifications for the role.
What is the best resume format for a Claims Adjuster?
Use a chronological format that lists your work experience, starting with the most recent. This format clearly displays your career progression and relevant experience.
How long should my Claims Adjuster resume be?
Keep it to one page if you have less than 10 years of experience. If you have more extensive experience, a two-page resume is acceptable but make sure it's concise and relevant.
How can I showcase my projects or achievements?
Include specific examples of cases you've handled or improvements you've made. Use metrics to quantify your success, such as:
These examples add weight to your resume.
How do I address employment gaps on my resume?
Be honest about your gaps. If possible, mention any relevant activities during that time, like training or volunteer work, that demonstrate your commitment to the field.
Tailor Your Resume for Each Job
Customize your resume for each Claims Adjuster position you apply for. Use keywords from the job description to ensure your resume gets past automated screening tools.
Use Action Verbs
Start bullet points with strong action verbs like 'analyzed', 'negotiated', or 'resolved'. This adds impact and clarity to your accomplishments.
Include Relevant Certifications
If you have certifications related to insurance or claims adjusting, like the Associate in Claims (AIC), include them. They show your commitment to professional development.
Creating an effective Claims Adjuster resume is key to landing your next job. Here are some essential tips to consider:
With these tips in mind, you're on your way to crafting a resume that stands out. Consider using resume-building tools or templates to further refine your application!
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