4 Triage Registered Nurse Job Description Templates and Examples

Triage Registered Nurses assess and prioritize patient needs over the phone or in clinical settings, ensuring that patients receive the appropriate level of care in a timely manner. They use their clinical expertise to evaluate symptoms, provide guidance, and determine the urgency of medical attention required. Junior roles focus on direct patient assessment and communication, while senior roles may involve overseeing triage operations, mentoring staff, and implementing protocols.

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1. Triage Registered Nurse Job Description Template

Company Overview

[$COMPANY_OVERVIEW]

Role Overview

We are seeking a dedicated Triage Registered Nurse to join our healthcare team at [$COMPANY_NAME]. In this role, you will play a crucial part in assessing patient needs, providing timely medical advice, and ensuring appropriate care pathways are followed in a fast-paced clinical environment. Your expertise will directly impact patient outcomes and satisfaction.

Responsibilities

  • Conduct comprehensive patient assessments through effective communication and clinical judgment to determine the urgency of care
  • Provide timely and accurate nursing advice to patients over the phone or in-person, guiding them to appropriate care resources
  • Collaborate with physicians, specialists, and other healthcare professionals to develop and implement care plans
  • Maintain accurate and detailed patient records, documenting assessments and recommendations in the electronic health record (EHR) system
  • Educate patients and their families on health conditions, treatment options, and preventive care
  • Participate in quality improvement initiatives to enhance patient care and operational efficiency

Required and Preferred Qualifications

Required:

  • Active Registered Nurse (RN) license in [$COMPANY_LOCATION]
  • Minimum of 2 years of clinical nursing experience, preferably in an emergency, urgent care, or triage setting
  • Strong critical thinking and decision-making skills in high-pressure situations
  • Excellent verbal and written communication skills
  • Proficient in using electronic health record (EHR) systems

Preferred:

  • Bachelor of Science in Nursing (BSN) or higher
  • Certification in Triage Nursing or related fields
  • Experience with telehealth or remote patient monitoring systems

Technical Skills and Relevant Technologies

  • Proficient in clinical assessment tools and electronic health record (EHR) systems
  • Familiarity with telehealth platforms and patient management software
  • Knowledge of best practices in triage and emergency nursing care

Soft Skills and Cultural Fit

  • Empathetic and compassionate approach to patient care
  • Ability to work collaboratively in a multidisciplinary team environment
  • Strong organizational skills and attention to detail
  • Ability to adapt quickly to changing circumstances and patient needs
  • Commitment to ongoing professional development and lifelong learning

Benefits and Perks

We offer a competitive salary and comprehensive benefits package, which includes:

  • Health, dental, and vision insurance
  • Retirement savings plans with company match
  • Paid time off and holiday pay
  • Continuing education opportunities and professional development support
  • Wellness programs and employee assistance services

Equal Opportunity Statement

[$COMPANY_NAME] is committed to fostering a diverse and inclusive workplace. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

Location

This role requires successful candidates to be based in-person at [$COMPANY_LOCATION].

2. Senior Triage Registered Nurse Job Description Template

Company Overview

[$COMPANY_OVERVIEW]

Role Overview

We are seeking a highly skilled and compassionate Senior Triage Registered Nurse to join our healthcare team at [$COMPANY_NAME]. In this critical role, you will leverage your clinical expertise to assess patient conditions, prioritize care needs, and facilitate appropriate interventions in a fast-paced environment.

Responsibilities

  • Evaluate patient symptoms and medical histories to determine the urgency of care required.
  • Provide expert clinical guidance to patients and families regarding treatment options and next steps.
  • Coordinate with interdisciplinary teams to ensure seamless patient care and effective resource allocation.
  • Document patient interactions and care decisions accurately in electronic health records (EHR) systems.
  • Mentor and support junior nursing staff in triage protocols and best practices.
  • Participate in quality improvement initiatives to enhance triage processes and patient outcomes.

Required and Preferred Qualifications

Required:

  • Active RN license in [$COMPANY_LOCATION] with a minimum of 5 years of clinical nursing experience.
  • Demonstrated experience in triage, emergency, or critical care nursing.
  • Strong knowledge of clinical assessment techniques and patient prioritization.

Preferred:

  • Certification in Triage Nursing or Emergency Nursing.
  • Experience with electronic health record (EHR) systems and telehealth platforms.
  • Background in patient education and advocacy.

Technical Skills and Relevant Technologies

  • Proficient in using EHR software and telecommunication systems for patient management.
  • Knowledge of clinical decision support systems and patient triage tools.

Soft Skills and Cultural Fit

  • Exceptional communication and interpersonal skills, with a focus on patient-centered care.
  • Ability to remain calm and make critical decisions in high-stress situations.
  • Strong organizational skills and attention to detail.
  • A collaborative approach to work, fostering teamwork and a supportive environment.

Benefits and Perks

We offer a competitive salary along with a comprehensive benefits package that includes:

  • Health, dental, and vision insurance
  • Retirement savings plans with employer matching
  • Generous paid time off and sick leave
  • Continuing education and professional development opportunities
  • Employee wellness programs and support services

Equal Opportunity Statement

[$COMPANY_NAME] is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other characteristic protected by law.

Location

This role requires successful candidates to be based in-person at our facility located in [$COMPANY_LOCATION].

3. Triage Nurse Supervisor Job Description Template

Company Overview

[$COMPANY_OVERVIEW]

Role Overview

We are looking for a highly skilled Triage Nurse Supervisor to lead our clinical nursing team in providing exceptional patient care. In this role, you will oversee triage operations, ensuring efficient patient assessment and prioritization while fostering a collaborative environment that enhances nursing performance and patient outcomes.

Responsibilities

  • Supervise and mentor nursing staff in triage protocols, clinical assessments, and patient management strategies
  • Implement and maintain standardized triage processes to optimize patient flow and ensure timely care delivery
  • Collaborate with multidisciplinary teams to develop and refine clinical pathways that enhance patient outcomes
  • Conduct regular performance evaluations and provide constructive feedback to nursing staff
  • Monitor and analyze patient care metrics to identify areas for improvement and implement corrective actions
  • Ensure compliance with regulatory standards and organizational policies in all triage operations

Required and Preferred Qualifications

Required:

  • Active RN license with a minimum of 5 years of nursing experience
  • 2+ years of experience in a supervisory or leadership role within a clinical setting
  • Strong understanding of triage principles and emergency care protocols
  • Excellent communication and interpersonal skills for effective collaboration with staff and patients

Preferred:

  • Bachelor's degree in Nursing or related field
  • Certification in Triage Nursing or related specialty
  • Experience in a fast-paced healthcare environment, such as an emergency department or urgent care

Technical Skills and Relevant Technologies

  • Proficiency in electronic health record (EHR) systems and clinical documentation
  • Experience with data analysis and reporting tools to track performance metrics
  • Familiarity with telehealth platforms and remote patient monitoring technologies

Soft Skills and Cultural Fit

  • Strong leadership skills with a focus on team development and empowerment
  • Ability to thrive in high-pressure situations and make sound clinical decisions
  • Empathetic approach towards patients and staff, fostering a positive work culture
  • Commitment to continuous learning and professional development

Benefits and Perks

We offer a competitive salary and benefits package, including:

  • Comprehensive health, dental, and vision insurance
  • Retirement savings plans with company matching
  • Paid time off and holidays
  • Opportunities for professional development and continuing education
  • Employee wellness programs

Equal Opportunity Statement

[$COMPANY_NAME] is an equal opportunity employer and values diversity in its workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other characteristic protected by law.

Location

This role requires successful candidates to be based in-person at [$COMPANY_LOCATION].

4. Triage Nurse Manager Job Description Template

Company Overview

[$COMPANY_OVERVIEW]

Role Overview

We are seeking a dedicated and experienced Triage Nurse Manager to oversee our triage nursing team, ensuring the delivery of efficient and high-quality patient care. In this pivotal role, you will manage clinical operations, develop triage protocols, and lead initiatives to enhance patient experiences and outcomes. Your expertise will be instrumental in fostering a culture of continuous improvement and collaboration within our healthcare team.

Responsibilities

  • Lead and manage the triage nursing team, providing mentorship and support to ensure optimal performance and professional development.
  • Develop, implement and evaluate triage protocols and guidelines to ensure compliance with best practices and regulatory standards.
  • Work collaboratively with interdisciplinary teams to streamline patient flow, improve care delivery processes, and enhance communication.
  • Monitor patient outcomes and satisfaction metrics, identifying opportunities for improvement and implementing appropriate interventions.
  • Conduct regular staff meetings and training sessions to promote knowledge sharing and best practices within the team.
  • Oversee staffing schedules and resource allocation to ensure adequate coverage and efficient operations.
  • Participate in quality improvement initiatives and contribute to the development of strategic plans to advance clinical services.

Required and Preferred Qualifications

Required:

  • Current RN license and a Bachelor’s degree in Nursing (BSN) or equivalent experience.
  • 5+ years of nursing experience, with at least 2 years in a triage or management role.
  • Strong understanding of triage protocols and clinical best practices.
  • Exceptional communication and interpersonal skills, with the ability to lead and inspire a team.
  • Proven ability to analyze data and implement evidence-based practice changes.

Preferred:

  • Master’s degree in Nursing or Healthcare Administration.
  • Certification in Triage Nursing or related specialty.
  • Experience in a fast-paced healthcare environment, particularly in urgent care or emergency department settings.

Technical Skills and Relevant Technologies

  • Proficiency with Electronic Health Records (EHR) systems and telehealth technologies.
  • Familiarity with healthcare analytics tools and performance measurement systems.
  • Knowledge of compliance regulations and quality standards within the healthcare industry.

Soft Skills and Cultural Fit

  • Strong leadership and organizational skills, with a focus on team collaboration and patient-centered care.
  • Ability to thrive in a dynamic environment and manage multiple priorities effectively.
  • Empathy and compassion for patients and their families, with a commitment to providing exceptional care.
  • Proactive problem-solving skills and a continuous improvement mindset.

Benefits and Perks

Annual salary range: [$SALARY_RANGE]

Additional benefits may include:

  • Comprehensive health, dental, and vision insurance.
  • Retirement savings plan with company matching.
  • Generous paid time off and flexible scheduling options.
  • Professional development opportunities and continuing education reimbursement.
  • Wellness programs and employee assistance resources.

Equal Opportunity Statement

[$COMPANY_NAME] is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law.

Location

This is a hybrid position, requiring attendance in the office at least 3 days a week.

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