Company Overview
[$COMPANY_OVERVIEW]
Role Overview
We are looking for a detail-oriented Junior Telecommunications Specialist to join our growing telecommunications team at [$COMPANY_NAME]. In this role, you will assist in the installation, maintenance, and troubleshooting of telecommunications systems to ensure optimal performance and reliability for our clients.
Responsibilities
- Assist in the installation and configuration of telecommunications equipment, including routers, switches, and cabling.
- Conduct routine maintenance checks on telecommunications systems to identify and resolve issues proactively.
- Support the troubleshooting of network connectivity problems and provide timely solutions.
- Collaborate with senior specialists on project implementations and system upgrades.
- Maintain accurate documentation of network configurations and changes.
- Respond to service requests and provide technical support to internal teams and clients.
Required and Preferred Qualifications
Required:
- Associate degree in Telecommunications, Information Technology, or a related field.
- Familiarity with basic networking concepts and telecommunications principles.
- Strong problem-solving skills and attention to detail.
- Excellent communication skills, both verbal and written.
Preferred:
- 1+ year of experience in telecommunications or a technical support role.
- Experience with network monitoring tools and troubleshooting software.
- Knowledge of VoIP systems and protocols.
Technical Skills and Relevant Technologies
- Basic understanding of LAN/WAN technologies and network protocols.
- Familiarity with telecommunications hardware such as PBX systems, DSL, and fiber optics.
- Experience with Windows and Linux operating systems.
Soft Skills and Cultural Fit
- Ability to work effectively in a team-oriented environment.
- Strong customer service orientation and interpersonal skills.
- Willingness to learn and adapt in a fast-paced environment.
Benefits and Perks
We offer a competitive salary and a range of benefits, including:
- Health, dental, and vision insurance.
- 401(k) retirement plan with company matching.
- Paid time off and flexible work arrangements.
- Opportunities for professional development and training.
Location
This is a hybrid position, requiring candidates to work in the office at least 3 days a week at [$COMPANY_LOCATION].
