Company Overview
[$COMPANY_OVERVIEW]
Role Overview
We are seeking a meticulous Meter Reader to join our team at [$COMPANY_NAME]. In this role, you will be responsible for accurately collecting and reporting utility consumption data from residential and commercial meters within the designated geographic area. Your work will directly contribute to our commitment to delivering exceptional service to our customers while maintaining the integrity of our utility management systems.
Responsibilities
- Perform regular meter readings in accordance with established schedules, utilizing mobile devices to capture data accurately and efficiently.
- Identify and report discrepancies, malfunctions, or irregularities in meter performance to ensure prompt resolutions and service continuity.
- Collaborate with the customer service team to address inquiries related to meter readings and billing, providing clear and insightful information.
- Maintain detailed records of readings and service issues, ensuring compliance with regulatory standards and internal protocols.
- Conduct routine inspections and maintenance of meters to ensure reliability and accuracy in data collection.
- Utilize geographic information systems (GIS) to optimize routes and improve efficiency in meter reading operations.
Required and Preferred Qualifications
Required:
- High school diploma or equivalent.
- Proven experience in a similar role or field, demonstrating attention to detail and accuracy in data collection.
- Strong problem-solving skills and the ability to work independently in various weather conditions.
- Excellent communication skills, both verbal and written, to effectively interact with customers and team members.
Preferred:
- Experience with utility meter reading technologies and mobile data collection applications.
- Familiarity with safety regulations and best practices in utility management.
Technical Skills and Relevant Technologies
- Proficient in using mobile devices and apps for data collection and reporting.
- Knowledge of GIS tools and their application in route optimization.
- Understanding of utility metering systems and technologies.
Soft Skills and Cultural Fit
- Strong organizational skills and the ability to manage time effectively.
- Commitment to delivering high-quality service and a positive customer experience.
- Self-motivated with a proactive approach to problem-solving.
- Ability to adapt to changing priorities and work in a fast-paced environment.
Benefits and Perks
At [$COMPANY_NAME], we offer a competitive salary and a comprehensive benefits package, including:
- Health, dental, and vision insurance
- Retirement savings plan with company match
- Flexible work hours and remote work opportunities
- Paid time off and holidays
- Professional development and training programs
Equal Opportunity Statement
[$COMPANY_NAME] is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or any other basis protected by applicable law.
Location
This is a remote position within [$COMPANY_LOCATION].