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6 Medical Claims Examiner Job Description Templates and Examples

Medical Claims Examiners are responsible for reviewing and processing healthcare claims to ensure accuracy, compliance with regulations, and adherence to policy guidelines. They analyze medical records, verify coverage, and determine claim validity. Junior roles focus on basic claim reviews and data entry, while senior examiners handle complex cases, mentor junior staff, and may assist in developing claims processing policies.

1. Junior Medical Claims Examiner Job Description Template

Company Overview

[$COMPANY_OVERVIEW]

Role Overview

We are looking for a detail-oriented Junior Medical Claims Examiner to join the claims processing team at [$COMPANY_NAME]. In this role, you will play a crucial part in reviewing and processing medical claims, ensuring accuracy and compliance with regulatory standards while contributing to our mission of providing exceptional healthcare service.

Responsibilities

  • Review and evaluate medical claims for accuracy and completeness, ensuring all necessary documentation is submitted.
  • Analyze medical codes and billing information to determine the appropriateness of claims in accordance with company policies and procedures.
  • Communicate effectively with healthcare providers and insured individuals to resolve discrepancies and clarify claim issues.
  • Maintain detailed records of claims processing activities and decisions, ensuring adherence to confidentiality and compliance regulations.
  • Assist senior examiners in identifying patterns in claims for potential fraud or abuse, reporting findings as necessary.
  • Participate in training sessions and workshops to develop your skills and maintain knowledge of industry standards and changes.

Required and Preferred Qualifications

Required:

  • Associate degree or equivalent experience in healthcare, insurance, or a related field.
  • Basic knowledge of medical terminology, coding (ICD-10, CPT), and claims processing.
  • Strong attention to detail and analytical skills to assess claims accurately.

Preferred:

  • Experience in claims processing or medical billing in a healthcare setting.
  • Familiarity with healthcare regulations and compliance requirements.
  • Certification in medical billing or coding (e.g., CPC, CCA) is a plus.

Technical Skills and Relevant Technologies

  • Proficiency in Microsoft Office Suite, particularly Excel for data analysis.
  • Experience with claims processing software and electronic health record (EHR) systems.
  • Ability to learn new software tools quickly and adapt to changing technology.

Soft Skills and Cultural Fit

  • Excellent verbal and written communication skills for effective interaction with stakeholders.
  • Strong organizational skills with the ability to manage multiple priorities and deadlines.
  • Team-oriented mindset, with a willingness to collaborate and support colleagues.
  • Positive attitude and eagerness to learn and grow within the organization.

Benefits and Perks

Annual salary range: [$SALARY_RANGE]

Additional benefits may include:

  • Healthcare coverage options, including medical, dental, and vision plans.
  • Retirement savings plan with employer matching contributions.
  • Generous paid time off (PTO) policy.
  • Professional development opportunities and training programs.

Equal Opportunity Statement

[$COMPANY_NAME] is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

Location

This role requires a successful candidate to be based in [$COMPANY_LOCATION] and work from the office at least 3 days a week.

2. Medical Claims Examiner Job Description Template

Company Overview

[$COMPANY_OVERVIEW]

Role Overview

We are seeking a meticulous and detail-oriented Medical Claims Examiner to join our dynamic team at [$COMPANY_NAME]. In this role, you will be responsible for reviewing and processing medical claims to ensure compliance with established guidelines and regulations. Your expertise will help maintain the integrity of our claims process and enhance our commitment to exceptional service delivery.

Responsibilities

  • Review and analyze medical claims to ensure accuracy and compliance with regulatory requirements, policies, and procedures.
  • Interpret medical documentation, billing codes, and insurance policies to determine claim validity and appropriate reimbursement.
  • Communicate with healthcare providers and policyholders regarding claim status, discrepancies, and required documentation.
  • Identify and resolve claim issues, including denials, underpayments, and overpayments, while documenting the resolution process.
  • Collaborate with internal departments, such as customer service and fraud investigation, to address complex claims and enhance overall operational efficiency.
  • Stay updated on industry regulations and changes in health care policies that may impact claims processing.
  • Participate in training and development initiatives to continuously improve skills and knowledge in medical claims processing.

Required and Preferred Qualifications

Required:

  • 2+ years of experience in medical claims examination or a related field.
  • Strong understanding of medical terminology, billing codes (CPT, ICD-10, HCPCS), and insurance policies.
  • Proficient in using claims processing software and electronic health record (EHR) systems.
  • Excellent analytical skills with a keen attention to detail and accuracy.
  • Effective communication skills, both verbal and written, to interact with various stakeholders.

Preferred:

  • Certification as a Certified Professional Coder (CPC) or Certified Coding Specialist (CCS).
  • Experience with claims adjudication and appeals processes.
  • Familiarity with healthcare compliance regulations, including HIPAA and patient privacy laws.

Technical Skills and Relevant Technologies

  • Proficiency in claims management systems and medical billing software.
  • Experience with data analysis tools and reporting platforms.
  • Familiarity with electronic data interchange (EDI) and claim submission processes.

Soft Skills and Cultural Fit

  • Strong problem-solving skills and the ability to make sound decisions based on data.
  • Ability to work independently and manage multiple tasks effectively in a fast-paced environment.
  • A collaborative mindset and a commitment to delivering excellent service.
  • Adaptability and willingness to embrace change in a continuously evolving healthcare landscape.

Benefits and Perks

Salary range: [$SALARY_RANGE]

We offer a robust benefits package that includes:

  • Comprehensive health insurance plans
  • Retirement savings plan with company matching
  • Generous paid time off and holidays
  • Opportunities for professional development and continuing education
  • Wellness programs and employee assistance resources

Equal Opportunity Statement

[$COMPANY_NAME] is committed to fostering a diverse and inclusive workplace. We are an Equal Opportunity Employer and welcome applicants from all backgrounds, regardless of race, color, religion, gender, national origin, age, disability, or any other characteristic protected by applicable law.

Location

This is a remote position within [$COMPANY_LOCATION]. We encourage applicants to apply even if they do not meet all the qualifications listed. Your passion for healthcare and commitment to excellence are what matter most to us.

3. Senior Medical Claims Examiner Job Description Template

Company Overview

[$COMPANY_OVERVIEW]

Role Overview

We are seeking a meticulous and experienced Senior Medical Claims Examiner to join our dedicated team at [$COMPANY_NAME]. In this pivotal role, you will leverage your expertise to ensure the accuracy and compliance of medical claims while fostering an environment of continuous improvement and excellence in claims processing.

Responsibilities

  • Review and analyze complex medical claims to determine eligibility, coverage, and reimbursement levels in accordance with company policies and regulatory requirements.
  • Conduct thorough audits of claims processing to identify discrepancies, process errors, and areas for workflow optimization.
  • Collaborate with healthcare providers, patients, and internal stakeholders to resolve claim disputes and ensure timely resolution of claims issues.
  • Mentor and train junior examiners on claims processing techniques, compliance standards, and best practices.
  • Stay updated on industry changes, regulatory requirements, and emerging trends to ensure compliance and optimal claims processing.
  • Prepare detailed reports and documentation for management review and operational improvement discussions.

Required Qualifications

  • 5+ years of experience in medical claims processing, with a strong understanding of medical billing and coding.
  • Demonstrated expertise in evaluating complex claims and understanding insurance contracts.
  • Proficiency in relevant software systems and claims management tools.
  • Strong analytical skills and attention to detail, ensuring accuracy in all claims assessments.
  • Excellent communication skills, with the ability to articulate complex information clearly to diverse stakeholders.

Preferred Qualifications

  • Certification in medical coding (CPC, CCS, or equivalent) preferred.
  • Experience with healthcare compliance regulations and payer policies.
  • Previous experience in a supervisory or leadership role within claims processing.

Technical Skills and Relevant Technologies

  • Proficiency in claims management software and electronic health record (EHR) systems.
  • Familiarity with medical coding systems (e.g., ICD-10, CPT, HCPCS).
  • Strong understanding of healthcare reimbursement methodologies and regulatory guidelines.

Soft Skills and Cultural Fit

  • Proactive problem-solving abilities with a focus on continuous improvement.
  • Strong interpersonal skills, capable of working collaboratively with cross-functional teams.
  • Ability to manage multiple priorities and adapt in a fast-paced environment.
  • Commitment to upholding ethical standards and maintaining confidentiality.

Benefits and Perks

We offer a competitive salary and benefits package, including:

  • Health, dental, and vision insurance
  • Retirement savings plan with company match
  • Paid time off and holiday leave
  • Continuing education and professional development opportunities

Equal Opportunity Statement

[$COMPANY_NAME] is committed to fostering a diverse and inclusive workplace. We are proud to be an Equal Opportunity Employer and welcome applicants from all backgrounds, regardless of race, color, religion, gender, national origin, age, disability, veteran status, sexual orientation, or any other protected status.

Location

This role requires successful candidates to be based in-person at our office located in [$COMPANY_LOCATION].

We encourage candidates who may not meet every qualification to apply. If you are passionate about the healthcare industry and committed to excellence in claims processing, we would love to hear from you!

4. Lead Medical Claims Examiner Job Description Template

Company Overview

[$COMPANY_OVERVIEW]

Role Overview

We are looking for a highly skilled Lead Medical Claims Examiner to join our team at [$COMPANY_NAME]. In this critical role, you will oversee the claims examination process, ensuring compliance with regulatory standards while optimizing operational efficiency. You will lead a team of examiners, providing mentorship and guidance to enhance their skills and foster a culture of excellence.

Responsibilities

  • Lead and manage a team of medical claims examiners, ensuring accurate and timely claims processing
  • Develop and implement best practices for claims examination, focusing on quality control and compliance
  • Conduct thorough audits of claims to identify discrepancies and ensure adherence to applicable regulations
  • Collaborate with cross-functional teams to resolve complex claims issues and enhance service delivery
  • Provide training and development opportunities for team members to improve their expertise and performance
  • Track and analyze key performance indicators (KPIs) to drive continuous improvement initiatives

Required and Preferred Qualifications

Required:

  • 5+ years of experience in medical claims examination, with a proven track record of leadership
  • In-depth knowledge of medical terminology, coding (CPT, ICD-10), and billing processes
  • Strong analytical skills with the ability to interpret and apply regulatory guidelines
  • Exceptional communication skills, both written and verbal, with a focus on stakeholder engagement

Preferred:

  • Bachelor's degree in healthcare administration, business, or a related field
  • Certification as a Medical Claims Examiner (CMCE) or similar credential
  • Experience with claims management software and electronic health record systems

Technical Skills and Relevant Technologies

  • Proficiency in claims processing systems and tools
  • Familiarity with data analysis software and reporting tools
  • Understanding of healthcare compliance regulations and industry standards

Soft Skills and Cultural Fit

  • Demonstrated leadership capabilities with a focus on team development and empowerment
  • Ability to manage multiple priorities in a fast-paced environment
  • Strong problem-solving skills with a proactive approach to addressing challenges
  • Commitment to fostering an inclusive and collaborative work culture

Benefits and Perks

We offer a competitive salary and comprehensive benefits package, including:

  • Health, dental, and vision insurance
  • Retirement savings plan with company match
  • Paid time off and flexible work arrangements
  • Professional development opportunities and continuing education support

Equal Opportunity Statement

[$COMPANY_NAME] is an Equal Opportunity Employer and is committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, or any other characteristic protected by law.

Location

This role requires successful candidates to be based in-person at our office located in [$COMPANY_LOCATION].

5. Claims Supervisor Job Description Template

Company Overview

[$COMPANY_OVERVIEW]

Role Overview

We are looking for a highly skilled Claims Supervisor to lead our claims processing team at [$COMPANY_NAME]. In this critical role, you will oversee the daily operations of the claims department, ensuring efficiency, accuracy, and compliance with industry regulations. Your leadership will drive the team towards achieving operational excellence and enhancing customer satisfaction.

Responsibilities

  • Supervise and mentor a team of claims adjusters, providing guidance and support to improve performance and professional growth
  • Develop and implement effective claims processing workflows and procedures to optimize team productivity and accuracy
  • Conduct regular audits of claims files to ensure compliance with state and federal regulations, as well as company policies
  • Collaborate with cross-functional teams, including underwriting and customer service, to resolve complex claims issues and enhance the claims experience
  • Analyze claims data and metrics to identify trends and areas for improvement, presenting findings to management
  • Manage escalated claims and serve as a point of contact for high-profile clients or complex cases

Required and Preferred Qualifications

Required:

  • Bachelor's degree in Business Administration, Finance, or a related field
  • 5+ years of experience in claims processing or management within the insurance industry
  • Strong understanding of claims regulations, procedures, and best practices
  • Proven leadership skills with the ability to motivate and develop a high-performing team

Preferred:

  • Professional certifications such as AIC (Associate in Claims) or CPCU (Chartered Property Casualty Underwriter)
  • Experience with claims management software and data analytics tools
  • Demonstrated ability to implement process improvements and drive operational efficiencies

Technical Skills and Relevant Technologies

  • Proficiency in claims management systems and Microsoft Office Suite
  • Experience with data analysis tools for claims metrics and reporting
  • Knowledge of industry-specific software applications for insurance claims processing

Soft Skills and Cultural Fit

  • Exceptional communication and interpersonal skills, with an ability to foster relationships across various levels of the organization
  • Strong analytical and problem-solving abilities, with a keen attention to detail
  • Ability to thrive in a fast-paced environment while managing multiple priorities
  • Commitment to upholding the highest standards of ethics and integrity

Benefits and Perks

We offer a competitive salary and benefits package, including:

  • Health, dental, and vision insurance
  • Retirement savings plan with company match
  • Paid time off and holiday pay
  • Opportunities for professional development and continuing education

Equal Opportunity Statement

[$COMPANY_NAME] is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Location

This role requires successful candidates to be based in-person at our office located in [$COMPANY_LOCATION].

6. Claims Manager Job Description Template

Company Overview

[$COMPANY_OVERVIEW]

Role Overview

We are looking for a highly skilled Claims Manager to oversee the claims process and ensure the highest level of service and compliance within our organization. As a Claims Manager, you will be responsible for managing a team of claims adjusters and ensuring the accurate and timely processing of claims while fostering a culture of excellence and accountability.

Responsibilities

  • Lead, mentor, and manage a team of claims adjusters, providing guidance and support to ensure optimal performance and development.
  • Oversee the claims process from initiation through resolution, ensuring adherence to company policies and regulatory requirements.
  • Analyze complex claims to determine coverage and liability, while making decisions that align with organizational goals.
  • Implement strategies to improve claims processing efficiency and customer satisfaction.
  • Collaborate with cross-functional teams to address claims issues and develop solutions.
  • Monitor key performance indicators (KPIs) and ensure team meets or exceeds performance metrics.
  • Conduct regular training sessions to promote best practices and enhance team capabilities.

Required and Preferred Qualifications

Required:

  • 5+ years of experience in claims management or related fields.
  • Strong understanding of insurance policies, procedures, and regulatory requirements.
  • Proven leadership skills with the ability to motivate and develop a high-performing team.
  • Excellent analytical and problem-solving skills, with a focus on detail and accuracy.
  • Exceptional communication and interpersonal skills, capable of building relationships with internal and external stakeholders.

Preferred:

  • Bachelor's degree in business, finance, or a related field.
  • Professional certifications such as AIC (Associate in Claims) or CPCU (Chartered Property Casualty Underwriter).
  • Experience with claims management software and technology tools.

Technical Skills and Relevant Technologies

  • Proficiency in claims management systems and software applications.
  • Strong data analysis skills, including experience with reporting tools and metrics.
  • Familiarity with industry standards and compliance regulations.

Soft Skills and Cultural Fit

  • Demonstrated ability to lead and inspire a diverse team.
  • Strong organizational skills with the ability to manage multiple priorities.
  • Proactive approach to problem-solving and decision-making.
  • Commitment to continuous improvement and professional development.
  • Ability to thrive in a remote work environment while maintaining team cohesion.

Benefits and Perks

Annual salary range: [$SALARY_RANGE]

Additional benefits may include:

  • Comprehensive health, dental, and vision insurance.
  • 401(k) retirement plan with company match.
  • Generous paid time off policy.
  • Flexible work schedule and remote work options.
  • Professional development opportunities and support for certifications.

Equal Opportunity Statement

[$COMPANY_NAME] is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law.

Location

This role is remote within [$COMPANY_LOCATION].

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