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4 Houseperson Job Description Templates and Examples

Housepersons play a key role in maintaining cleanliness and organization in hospitality or residential settings. They assist with cleaning, restocking supplies, and ensuring common areas are tidy and presentable. At higher levels, they may oversee other housekeeping staff, manage schedules, and ensure quality standards are met.

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1. Houseperson Job Description Template

Company Overview

[$COMPANY_OVERVIEW]

Role Overview

We are looking for a dedicated Houseperson to join our team, responsible for maintaining cleanliness and order in our facilities. This role is critical to ensuring that our environment meets the highest standards of hygiene and comfort for all guests and staff.

Responsibilities

  • Perform routine cleaning tasks in guest rooms, public areas, and back-of-house facilities, ensuring high standards of cleanliness are maintained at all times.
  • Restock and replenish supplies, including linens, toiletries, and cleaning products as needed.
  • Handle guest requests and inquiries with professionalism and efficiency, ensuring a positive experience for all.
  • Report any maintenance issues or safety hazards to the appropriate team members promptly.
  • Assist with laundry services, ensuring that all linens and towels are cleaned, folded, and stored appropriately.
  • Participate in team meetings and contribute to a positive and collaborative work environment.

Required and Preferred Qualifications

Required:

  • High school diploma or equivalent.
  • Previous experience in a housekeeping or cleaning role preferred.
  • Ability to work independently and manage time effectively.
  • Strong attention to detail and a commitment to providing exceptional service.

Preferred:

  • Experience in the hospitality industry.
  • Ability to communicate effectively in English.
  • Physical stamina and the ability to lift heavy items as needed.

Technical Skills and Relevant Technologies

  • Familiarity with cleaning equipment and products.
  • Basic knowledge of safety protocols and hazardous materials handling.

Soft Skills and Cultural Fit

  • Strong interpersonal and communication skills.
  • Positive attitude and willingness to help others.
  • Ability to work as part of a team and support colleagues.
  • Flexibility and adaptability in a fast-paced environment.

Benefits and Perks

We offer a competitive salary range of [$SALARY_RANGE]. Additional benefits may include:

  • Health and wellness programs.
  • Employee discounts on services and products.
  • Opportunities for professional development and career growth.
  • Flexible scheduling options.

Equal Opportunity Statement

[$COMPANY_NAME] is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law.

Location

This is a fully remote position.

2. Senior Houseperson Job Description Template

Company Overview

[$COMPANY_OVERVIEW]

Role Overview

We are looking for a detail-oriented and proactive Senior Houseperson to join our dynamic team at [$COMPANY_NAME]. In this role, you will play a critical part in ensuring the cleanliness, organization, and overall aesthetic of our facilities, creating an inviting environment for both guests and staff. Your expertise will help uphold our commitment to exceptional service and hospitality.

Responsibilities

  • Oversee daily housekeeping operations, ensuring compliance with quality standards and protocols
  • Coordinate with the housekeeping team to assign tasks and manage workload efficiently
  • Conduct regular inspections of facilities to identify maintenance needs and ensure cleanliness
  • Implement and maintain best practices for cleaning and sanitation, adhering to safety regulations
  • Train, mentor, and support junior staff members to foster a collaborative work environment
  • Manage inventory of cleaning supplies and equipment, ensuring all necessary materials are available
  • Collaborate with other departments to facilitate smooth operations and address facility-related concerns
  • Handle guest inquiries and concerns with professionalism and a solutions-oriented approach

Required and Preferred Qualifications

Required:

  • 5+ years of experience in housekeeping or facilities management, preferably in a hospitality setting
  • Strong understanding of cleaning techniques, equipment, and safety standards
  • Proven ability to lead a team and manage multiple priorities in a fast-paced environment
  • Excellent communication and interpersonal skills

Preferred:

  • Experience with inventory management systems and scheduling software
  • Certification in hospitality or facilities management
  • Knowledge of environmentally-friendly cleaning practices

Technical Skills and Relevant Technologies

  • Proficiency in using cleaning equipment and tools
  • Familiarity with property management systems
  • Basic understanding of maintenance requirements and procedures

Soft Skills and Cultural Fit

  • Strong attention to detail and a commitment to quality
  • Ability to work independently and as part of a team
  • Positive attitude and a passion for delivering exceptional service
  • Strong problem-solving skills and adaptability to changing circumstances

Benefits and Perks

We offer a competitive salary and a benefits package that may include:

  • Flexible work arrangements
  • Comprehensive health and wellness benefits
  • Retirement savings plans
  • Professional development opportunities
  • Employee discounts and perks

Equal Opportunity Statement

[$COMPANY_NAME] is committed to fostering a diverse and inclusive workplace. We are proud to be an Equal Opportunity Employer and welcome applicants from all backgrounds to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or any other basis protected by applicable law.

Location

This is a remote position within [$COMPANY_LOCATION]. We encourage applicants to apply even if they do not meet all the requirements outlined above, as we value diverse experiences and skill sets.

3. Lead Houseperson Job Description Template

Company Overview

[$COMPANY_OVERVIEW]

Role Overview

We are seeking a dedicated and detail-oriented Lead Houseperson to oversee and enhance the cleanliness and organization of our facilities. In this role, you will be responsible for managing housekeeping operations, ensuring that our spaces consistently meet the highest standards of cleanliness, safety, and aesthetic appeal. You will lead a team of housekeepers, providing guidance, training, and support while fostering a positive and collaborative work environment.

Responsibilities

  • Supervise and coordinate the daily activities of the housekeeping team to ensure efficient operations and adherence to cleanliness standards.
  • Conduct regular inspections of all areas to maintain cleanliness, order, and safety, addressing any issues promptly.
  • Provide training and mentorship to housekeepers, promoting best practices in cleaning techniques and safety protocols.
  • Manage inventory of cleaning supplies and equipment, ensuring that adequate stock levels are maintained.
  • Implement and maintain housekeeping policies and procedures, ensuring compliance with health and safety regulations.
  • Assist in the scheduling of staff shifts and manage payroll documentation for housekeeping personnel.
  • Collaborate with other departments to meet guest needs and enhance overall service quality.

Required and Preferred Qualifications

Required:

  • Minimum of 3 years of experience in housekeeping or facilities management, with at least 1 year in a supervisory role.
  • Strong knowledge of cleaning methods, materials, and equipment.
  • Excellent organizational and time management skills with the ability to prioritize tasks effectively.
  • Proven ability to lead and motivate a team while fostering a culture of respect and collaboration.

Preferred:

  • Experience in the hospitality industry or a related field.
  • Familiarity with green cleaning practices and sustainable operations.
  • Basic knowledge of inventory management systems.

Technical Skills and Relevant Technologies

  • Proficiency in using cleaning equipment and tools.
  • Experience with inventory management software.
  • Basic computer skills, including familiarity with Microsoft Office Suite.

Soft Skills and Cultural Fit

  • Strong interpersonal and communication skills, with the ability to engage effectively with team members and management.
  • Detail-oriented mindset with a commitment to high standards of cleanliness and safety.
  • Adaptability and problem-solving skills to handle unexpected challenges.
  • A positive attitude and a passion for delivering exceptional service.

Benefits and Perks

We offer a competitive salary and a comprehensive benefits package that may include:

  • Health, dental, and vision insurance
  • Retirement savings plan with company matching
  • Paid time off and holidays
  • Professional development opportunities

Equal Opportunity Statement

[$COMPANY_NAME] is committed to diversity and inclusion in the workplace and is proud to be an Equal Opportunity Employer. We welcome applicants from all backgrounds and experiences, and we encourage individuals to apply regardless of race, color, religion, creed, gender, national origin, age, disability, veteran status, sexual orientation, or any other basis protected by applicable law.

Location

This is a remote position within [$COMPANY_LOCATION].

4. Housekeeping Supervisor Job Description Template

Company Overview

[$COMPANY_OVERVIEW]

Role Overview

We are looking for a meticulous and driven Housekeeping Supervisor to join our team at [$COMPANY_NAME]. In this pivotal role, you will oversee the daily operations of the housekeeping department, ensuring that the highest standards of cleanliness and guest satisfaction are consistently met. You will lead a team of housekeeping staff, implementing best practices and fostering a culture of excellence.

Responsibilities

  • Supervise and coordinate the daily activities of housekeeping staff, ensuring efficient and effective operations
  • Conduct regular inspections of guest rooms and public areas to ensure adherence to cleanliness standards and presentation
  • Provide training and mentorship to housekeeping staff, promoting skill development and professional growth
  • Manage inventory of cleaning supplies and equipment, ensuring adequate stock levels and quality control
  • Collaborate with other departments to address guest needs and resolve any issues promptly
  • Implement and maintain housekeeping policies and procedures to promote a safe and healthy environment
  • Prepare reports on housekeeping operations and performance metrics for management review

Required and Preferred Qualifications

Required:

  • Proven experience in a housekeeping role, with at least 2 years in a supervisory capacity
  • Strong knowledge of cleaning techniques, chemicals, and equipment
  • Exceptional attention to detail and organizational skills
  • Ability to lead, motivate, and manage a diverse team
  • Excellent communication and interpersonal skills

Preferred:

  • Experience in the hospitality industry, particularly in hotels or resorts
  • Certification in hospitality management or a related field
  • Familiarity with cleaning management software

Technical Skills and Relevant Technologies

  • Proficiency in using housekeeping management software
  • Knowledge of safety standards and regulations related to cleaning
  • Ability to analyze operational data for continuous improvement

Soft Skills and Cultural Fit

  • Strong leadership abilities with a focus on team collaboration
  • Proactive problem-solving skills, with the ability to address challenges swiftly
  • Commitment to delivering exceptional guest experiences
  • Positive attitude and a passion for maintaining high standards

Benefits and Perks

We offer a competitive salary and benefits package including:

  • Health, dental, and vision insurance
  • Retirement savings plan with company match
  • Paid time off and holiday pay
  • Employee discounts on services

Location

This is a hybrid position, requiring successful candidates to work from the office at least 3 days a week at [$COMPANY_LOCATION].

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