Company Overview
[$COMPANY_OVERVIEW]
Role Overview
We are seeking a dynamic and experienced Golf Operations Supervisor to oversee daily operations at [$COMPANY_NAME]. This role is crucial in ensuring a seamless and memorable experience for our guests while maintaining the highest standards of service and operational efficiency. You will lead a team dedicated to excellence, implementing best practices in golf operations and enhancing customer satisfaction.
Responsibilities
- Supervise daily golf operations, including tee time management, course maintenance, and customer service initiatives
- Lead, train, and mentor golf operations staff to ensure they provide exceptional service and uphold company standards
- Coordinate with various departments to enhance the overall guest experience, including food and beverage, maintenance, and events
- Monitor and analyze operational performance metrics to identify areas for improvement and implement effective solutions
- Ensure compliance with safety regulations and company policies while promoting a culture of safety within the team
- Assist in the development and execution of marketing strategies to drive golf course utilization and membership growth
Required and Preferred Qualifications
Required:
- 3+ years of experience in golf operations or a related field, with a proven track record of supervisory experience
- Strong understanding of golf course management and operations
- Exceptional interpersonal skills, with the ability to communicate effectively with team members and guests
- Proficiency in golf management software and Point of Sale (POS) systems
Preferred:
- Bachelor's degree in Hospitality Management, Recreation, or a related field
- Experience in a leadership role within a golf or hospitality environment
- Knowledge of golf rules, etiquette, and customer service best practices
Technical Skills and Relevant Technologies
- Familiarity with golf management software, including tee time booking systems
- Proficient in Microsoft Office Suite, especially Excel for reporting and analysis
- Understanding of inventory management systems related to pro shop operations
Soft Skills and Cultural Fit
- Strong leadership capabilities with a focus on team development and morale
- Ability to thrive in a fast-paced and dynamic environment while maintaining a positive attitude
- Excellent problem-solving skills and the ability to think critically under pressure
- Passion for golf and commitment to providing a world-class experience for all guests
Benefits and Perks
Annual salary range: [$SALARY_RANGE]
Additional benefits may include:
- Flexible scheduling with hybrid work options
- Health, dental, and vision insurance
- Paid time off and holiday pay
- Discounts on golf memberships and merchandise
- Professional development opportunities
Equal Opportunity Statement
[$COMPANY_NAME] is committed to diversity and inclusion. We are an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, veteran status, sexual orientation, or any other basis protected by applicable law.
Location
This is a hybrid position, where successful candidates will be expected to work from our location in [$COMPANY_LOCATION] at least 3 days a week.
We encourage applicants from all backgrounds to apply, even if you meet only some of the qualifications listed. Your unique experiences and perspectives could bring valuable contributions to our team.