Company Overview
[$COMPANY_OVERVIEW]
Role Overview
We are looking for a detail-oriented Junior Claims Representative to join our dynamic claims team at [$COMPANY_NAME]. In this role, you will support the claims process by assisting in the intake, evaluation, and resolution of claims. Your efforts will directly contribute to delivering exceptional service to our clients while ensuring compliance with industry regulations.
Responsibilities
- Assist in the intake of claims by gathering necessary information from clients and policyholders
- Evaluate claims and determine coverage based on policy details and claim information
- Communicate with clients regarding their claims status, providing timely updates and support
- Document all claim activities accurately in the claims management system
- Work collaboratively with senior claims representatives to resolve complex claims issues
- Participate in ongoing training and development to enhance claims knowledge and skills
Required and Preferred Qualifications
Required:
- 0-2 years of experience in a customer service or administrative role, preferably within the insurance industry
- Strong attention to detail and organizational skills
- Excellent verbal and written communication abilities
- Basic understanding of insurance terminology and concepts
Preferred:
- Familiarity with claims processing software
- Experience working in a fast-paced team environment
- Ability to analyze information and make informed decisions
Technical Skills and Relevant Technologies
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
- Familiarity with claims management systems or databases
- Basic data entry and reporting skills
Soft Skills and Cultural Fit
- Strong interpersonal skills with a customer-focused mindset
- Ability to work independently and as part of a team
- Adaptability to changing priorities and conditions
- Proactive problem-solving skills
- Positive attitude and eagerness to learn
Benefits and Perks
Annual salary range: [$SALARY_RANGE]
Additional benefits may include:
- Health, dental, and vision insurance
- Retirement savings plan with employer matching
- Paid time off and holidays
- Opportunities for professional development and advancement
Location
This role requires successful candidates to be based in-person at [$COMPANY_LOCATION].