5 Cash Teller Job Description Templates and Examples

Company Overview

[$COMPANY_OVERVIEW]

Role Overview

We are seeking a dedicated and experienced Head Teller to lead our branch's teller operations at [$COMPANY_NAME]. In this role, you will play a crucial part in ensuring operational efficiency, maintaining high levels of customer service, and fostering a collaborative team environment. Your leadership will be pivotal in driving performance and ensuring compliance with banking regulations.

Responsibilities

• Oversee daily teller operations, ensuring accuracy and compliance with policies and procedures.
• Lead and mentor a team of tellers, providing training and development to enhance their skills and performance.
• Monitor cash handling procedures and maintain adequate cash controls to safeguard assets.
• Assist customers with transactions, resolving any issues and ensuring a positive experience.
• Collaborate with branch management to implement strategies to improve service delivery and operational efficiency.
• Conduct performance evaluations and provide constructive feedback to team members.
• Ensure compliance with all banking regulations and internal policies, conducting audits as necessary.

Required and Preferred Qualifications

Required:

• Minimum of 3 years of experience in a banking environment, with at least 1 year in a supervisory role.
• Strong knowledge of banking operations and regulatory requirements.
• Excellent customer service skills with a focus on building relationships.
• Proven ability to lead a team and manage performance effectively.

Preferred:

• Bachelor's degree in finance, business administration, or a related field.
• Experience with banking software and technology systems.
• Certifications related to banking or finance.

Technical Skills and Relevant Technologies

• Proficient in Microsoft Office Suite and banking software applications.
• Familiarity with cash management systems and reporting tools.
• Ability to analyze financial data and generate reports.

Soft Skills and Cultural Fit

• Strong leadership and interpersonal skills, fostering a positive team environment.
• Exceptional problem-solving abilities and attention to detail.
• Ability to communicate effectively with diverse customer and staff groups.
• Commitment to maintaining high ethical standards and confidentiality.

Benefits and Perks

We offer a competitive salary and comprehensive benefits package, including:

• Health insurance
• Retirement plans with employer matching
• Paid time off and holidays
• Professional development opportunities
• Employee discounts on banking services

Equal Opportunity Statement

[$COMPANY_NAME] is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Location

This role requires successful candidates to be based in-person at our branch located in [$COMPANY_LOCATION].

We encourage applicants from diverse backgrounds and experiences to apply, even if they don’t meet all listed qualifications.

Company Overview

[$COMPANY_OVERVIEW]

Role Overview

We are seeking a highly skilled Lead Teller to join our team at [$COMPANY_NAME]. In this pivotal role, you will oversee daily operations of the teller line, ensuring exceptional customer service while maintaining accuracy in cash handling and compliance. You will serve as a mentor and guide to our teller staff, fostering a culture of excellence and teamwork.

Responsibilities

• Supervise and lead a team of tellers, providing training and support to ensure adherence to policies and procedures.
• Manage daily cash transactions, ensuring accuracy and compliance with regulatory requirements.
• Assist customers with account inquiries, transactions, and problem resolution while delivering outstanding service.
• Analyze teller performance metrics and implement strategies for improvement.
• Conduct regular audits of the teller line and prepare reports for management review.
• Foster a positive work environment that encourages teamwork and employee engagement.

Required and Preferred Qualifications

Required:

• Minimum of 3 years of experience in a banking or financial services environment, with at least 1 year in a supervisory role.
• Strong understanding of banking regulations and compliance.
• Proven ability to lead and motivate a team while maintaining a customer-focused approach.

Preferred:

• Experience with cash handling and operational procedures in a high-volume environment.
• Demonstrated ability to analyze performance metrics and drive improvement initiatives.

Technical Skills and Relevant Technologies

• Proficient in banking software and systems, including transaction processing and reporting tools.
• Strong numerical proficiency and attention to detail.
• Experience with CRM systems for customer interaction management.

Soft Skills and Cultural Fit

• Excellent communication and interpersonal skills, with the ability to build rapport with diverse customers and colleagues.
• Strong problem-solving abilities to address customer needs and concerns effectively.
• Ability to thrive in a fast-paced environment while maintaining composure and professionalism.
• A proactive approach to leadership, fostering a collaborative and inclusive team culture.

Benefits and Perks

Annual salary range: [$SALARY_RANGE]

Additional benefits may include:

• Comprehensive health, dental, and vision insurance.
• Retirement savings plan with company match.
• Paid time off and holidays.
• Opportunities for professional development and advancement.

Equal Opportunity Statement

[$COMPANY_NAME] is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law.

Location

This role requires successful candidates to be based in-person at [$COMPANY_LOCATION].

Company Overview

[$COMPANY_OVERVIEW]

Role Overview

We are seeking a highly skilled Senior Cash Teller to join our dynamic team at [$COMPANY_NAME]. In this pivotal role, you will leverage your extensive banking knowledge and cash handling expertise to provide exceptional service while ensuring accuracy and compliance in all transactions. Your contributions will be instrumental in maintaining the financial integrity of our operations and enhancing customer satisfaction.

Responsibilities

• Manage and oversee daily cash transactions, ensuring compliance with internal policies and regulatory requirements.
• Provide exceptional customer service by addressing inquiries, resolving issues, and promoting financial products to enhance customer engagement.
• Train and mentor junior tellers, instilling best practices in cash handling and customer service.
• Prepare and balance daily cash reports, identifying discrepancies and taking corrective actions as necessary.
• Collaborate with branch management to identify opportunities for process improvement and operational efficiency.
• Assist with audits and compliance checks, ensuring adherence to all financial regulations.

Required and Preferred Qualifications

Required:

• 5+ years of experience in a cash handling role within the banking or financial services industry.
• Strong understanding of cash management procedures and regulatory compliance.
• Proven ability to deliver exceptional customer service and build strong client relationships.
• Excellent numerical aptitude and attention to detail.

Preferred:

• Experience in a leadership or supervisory role.
• Knowledge of banking software and financial systems.
• Certification in banking or finance.

Technical Skills and Relevant Technologies

• Proficient in cash handling and reconciliation processes.
• Familiarity with banking software applications and transaction processing systems.
• Strong computer skills, including proficiency in Microsoft Office Suite.

Soft Skills and Cultural Fit

• Exceptional communication skills, both verbal and written.
• Strong problem-solving abilities and proactive approach to customer service.
• Ability to work independently and as part of a team in a fast-paced environment.
• Integrity and professionalism in handling sensitive financial information.

Benefits and Perks

Annual salary range: [$SALARY_RANGE]

Additional benefits may include:

• Comprehensive health and wellness benefits.
• Retirement savings plans with company matching.
• Generous paid time off and holiday schedule.
• Opportunities for professional development and career advancement.

Equal Opportunity Statement

[$COMPANY_NAME] is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law.

Location

This role is remote within [$COMPANY_LOCATION].

We encourage applicants from all backgrounds to apply, even if you don't meet all the requirements listed. Your unique experiences and perspectives are valued at [$COMPANY_NAME].

Company Overview

[$COMPANY_OVERVIEW]

Role Overview

We are looking for a detail-oriented Cash Teller to join our dynamic team, where you will play a crucial role in managing cash transactions and delivering top-notch customer service. As a Cash Teller, you will ensure the accurate and efficient processing of deposits, withdrawals, and other financial transactions, while adhering to compliance standards and company policies.

Responsibilities

• Accurately process customer transactions, including deposits, withdrawals, and transfers, ensuring compliance with all policies and procedures.
• Maintain cash drawer, ensuring that cash is balanced at the beginning and end of each shift.
• Provide exceptional customer service by addressing inquiries, resolving issues, and offering financial products and services that meet customer needs.
• Identify and report any suspicious activity or discrepancies in accordance with company policies.
• Assist customers with account inquiries and provide information on bank products and services.
• Collaborate with team members to foster a positive work environment.

Required and Preferred Qualifications

Required:

• High school diploma or equivalent.
• 1+ years of experience in a cashier or customer service role, preferably in a banking or financial institution.
• Proficiency in cash handling and basic math skills.
• Strong attention to detail and accuracy in transaction processing.
• Excellent communication and interpersonal skills.

Preferred:

• Experience with banking software and customer relationship management (CRM) systems.
• Knowledge of financial products and services.

Technical Skills and Relevant Technologies

• Proficient in using point-of-sale (POS) systems and cash management tools.
• Familiarity with online banking platforms and transaction processing software.

Soft Skills and Cultural Fit

• Strong customer focus and dedication to providing exceptional service.
• Ability to work independently while contributing to a team-oriented environment.
• Adaptability to changing situations and a willingness to learn.
• Integrity and professionalism in all interactions.

Benefits and Perks

Annual salary range: [$SALARY_RANGE]

Additional benefits may include:

• Health, dental, and vision insurance.
• 401(k) retirement plan with company match.
• Paid time off and holidays.
• Opportunities for professional development and growth.

Equal Opportunity Statement

[$COMPANY_NAME] is committed to fostering a diverse workforce and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

Location

This is a fully remote position.

Company Overview

[$COMPANY_OVERVIEW]

Role Overview

We are looking for a detail-oriented Junior Cash Teller to join our customer service team. In this role, you will provide exceptional service to our clients while accurately processing financial transactions. You will gain valuable experience in banking operations and customer relations, setting the foundation for a successful career in finance.

Responsibilities

• Process customer transactions accurately and efficiently, including deposits, withdrawals, and check cashing
• Maintain cash drawer and ensure accurate cash handling procedures
• Assist customers with inquiries and provide information on banking products and services
• Identify and report any suspicious activity or discrepancies
• Collaborate with team members to meet branch goals and enhance customer satisfaction
• Participate in training programs to develop knowledge of banking policies and regulations

Required and Preferred Qualifications

Required:

• High school diploma or equivalent
• Strong attention to detail and accuracy in cash handling
• Excellent communication and interpersonal skills

Preferred:

• Previous experience in a cash handling or customer service role
• Basic understanding of banking operations and financial products

Technical Skills and Relevant Technologies

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Familiarity with banking software and point-of-sale systems

Soft Skills and Cultural Fit

• Strong customer service orientation with a positive attitude
• Ability to work effectively in a team environment
• Adaptable and willing to learn new skills and processes

Benefits and Perks

Annual salary range: [$SALARY_RANGE]

Additional benefits may include:

• Comprehensive health insurance
• Retirement savings plan with company match
• Paid time off and holidays
• Opportunities for professional development and advancement

Equal Opportunity Statement

[$COMPANY_NAME] is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability, veteran status, sexual orientation, gender identity or any other basis protected by applicable law.

Location

This is a remote position within [$COMPANY_LOCATION].

We encourage applicants from all backgrounds to apply, even if you do not meet all of the qualifications listed. Your unique experiences and perspectives may be exactly what we are looking for!