Can you describe a time when you identified a potential risk in a project and how you addressed it?
Behavioral
Risk Identification
Problem-solving
Communication
This question assesses your proactive risk identification and problem-solving abilities, which are crucial for a Junior Operational Risk Manager.
How to answer
- Use the STAR method (Situation, Task, Action, Result) to structure your response.
- Describe the context of the project and the specific risk you identified.
- Explain the steps you took to analyze the risk and develop a mitigation strategy.
- Detail the outcomes of your actions, including any measurable impact on the project or organization.
- Reflect on what you learned from the experience and how it can apply to future projects.
What not to say
- Failing to mention a specific example or being too vague.
- Blaming others for the risk without taking personal responsibility for addressing it.
- Neglecting to discuss the results of your actions.
- Overlooking the importance of communication with stakeholders about the risk.
Sample answer
“During my internship at BNP Paribas, I noticed that a new software implementation was at risk of failing due to insufficient user training. I raised this concern with the project manager and proposed additional training sessions for users. As a result, we conducted two extra workshops, and user confidence increased by 30%, leading to a successful software rollout. This experience taught me the importance of early risk identification and collaborative problem-solving.”
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