Himalayas logo
ZI

Mid Market Account Executive - Contact Center

Zoom Communications, Inc.

Salary: 120k-262k USD

United States only

Stay safe on Himalayas

Never send money to companies. Jobs on Himalayas will never require payment from applicants.

What you can expect

Zoom is looking for Account Executives with specialized experience in Contact Center sales, to partner with direct sales Account Executives to prospect new opportunities and increase sales funnel.

About the Team

The Zoom sales team is a dynamic force driving the company's success. With a focus on delivering cutting-edge communication solutions for clients across all sectors, the team passionately engages with clients worldwide. Through strategic partnerships and a customer-centric approach, they play a pivotal role in expanding Zoom's global presence and ensuring businesses harness the full potential of virtual collaboration.

Responsibilities

  • Qualifying leads and perform needs assessment, engaging technical resources

  • Creating, delivering, and managing client presentations, proposals and coordinate quarterly business reviews

  • Utilizing solution-selling and value-selling techniques to effectively guide sales processes to close

  • Developing and maintaining business within existing accounts, managing complex sales situations and sales campaigns

  • Partnering with sales Account Executives to upsell current customers and assist in closing potential customers

  • Developing go to market co-sell strategy (internal Zoom, alliance partner & channel partners)

  • Working strategically with management to deliver forecasts, identify trending opportunities/challenges, and provide recommended solutions

What we’re looking for

  • Experience in Telephony Contact Center Sales

  • Experience leading others with product/services training; demo and sales guides; learning and training materials

  • Experience utilizing Customer Relationship Management (CRM) tool

Salary Range or On Target Earnings:

Minimum:

$119,600.00

Maximum:

$261,500.00

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Anticipated Position Close Date:

11/04/25

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learnfor more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment​

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Mid-level

Salary

Salary: 120k-262k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Zoom Communications, Inc.

Learn more about Zoom Communications, Inc. and their company culture.

View company profile
Claim this profileZI

Zoom Communications, Inc.

View company profile

Similar remote jobs

Here are other jobs you might want to apply for.

View all remote jobs

58 remote jobs at Zoom Communications, Inc.

Explore the variety of open remote roles at Zoom Communications, Inc., offering flexible work options across multiple disciplines and skill levels.

View all jobs at Zoom Communications, Inc.

Remote companies like Zoom Communications, Inc.

Find your next opportunity by exploring profiles of companies that are similar to Zoom Communications, Inc.. Compare culture, benefits, and job openings on Himalayas.

View all companies

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan