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ZILLION TECHNOLOGIES, INCZI

Debit Card Support Specialist/ Debit Card Disputes Clerk - Remote

Zillion Technologies, Inc. is a key player in digital transformation services, specializing in RPA, cybersecurity, and cloud solutions for various industries.

ZILLION TECHNOLOGIES, INC

Employee count: 501-1000

United States only

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Job Title - Debit Card Disputes Clerk/ Financial Investigations Support Specialist

Number of Positions - 1

Job Location - Glen Allen, VA, 22546 (Remote)

Job Description -

The Financial Investigation support specialist is responsible for investigating debit card disputes (fraud and non-fraud related), while maintaining the bank's compliance with Regulation E, VISA, NACHA, and AUB's T&C.

The investigator is expected to complete a thorough investigation and complete regulatory reports, if warranted. The investigator will be used to augment current staff due to an increased work load and attrition.

  • Basic understanding of VISA rules/disputes
  • Excellent communication skills, including writing, editing, proof reading, and speaking
    • Ability to lead projects independently.
    • Ability to address audiences of varying sizes internally and externally
    • Ability to exercise sound business judgment
    • Working knowledge of generally accepted business practices for internal communications
    • Proficient computer skills relevant to Microsoft Word, Excel, PowerPoint, and SharePoint
    • Ability to handle multiple tasks with attention to details
    • Flexible, able to adapt to change and comfortable with ambiguity.
  • Previous debit card fraud experience/understanding
  • Previous Reg. E dispute experience.

Regards,

Praveen Kumar,

Sr. Recruiter

ZILLION TECHNOLOGIES, INC

Email: praveen(at)zilliontechnologies(dot)com

Direct:571- 814-3745

Website: www.zilliontechnologies.com

Zillion Technologies, Inc is an Equal Opportunity and Affirmative Action Employer committed to the value of workforce diversity.

Zillion Technologies Inc. - (ZTI) is a global business consulting and technology solutions provider. Zillion delivers innovative business solutions that give clients a competitive edge.

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About ZILLION TECHNOLOGIES, INC

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Zillion Technologies, Inc. is a forward-thinking organization dedicated to digital transformation, founded in 2002 by Anthony Irudhayanathan. The company offers a wide array of IT services, including robotics process automation (RPA), cybersecurity, and cloud services tailored to meet the specific needs of its clients. Our mission is focused on delivering exceptional results through innovative solutions and deep expertise. With a focus on fostering enduring client relationships, Zillion has successfully partnered with Fortune 500 companies as well as numerous financial institutions.

Over the years, Zillion has significantly expanded its service offerings in response to the dynamic technology landscape. We understand that digital transformation is not just about technology; it's about guiding organizations through re-engineering processes, optimizing legacy systems, and leveraging the power of advanced technologies such as artificial intelligence and machine learning. Our commitment to continuous innovation ensures that we provide scalable and effective solutions that drive business growth. At Zillion Technologies, we pride ourselves on our extensive knowledge base and a committed team of over 1,000 employees dedicated to supporting our clients in overcoming challenges and achieving their business goals.

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ZILLION TECHNOLOGIES, INC

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