Cloud Operations Lead is responsible for managing and maintaining cloud infrastructure, monitoring, automating, and optimizing cloud systems and services, responding to and resolving cloud-related incidents, and providing 24/7 support for cloud operations.
Requirements
- Manage and maintain cloud infrastructure to ensure high availability, performance, and security.
- Monitor cloud systems and services to ensure optimal performance.
- Respond to and resolve cloud-related incidents and service request per SLA.
- Implement and manage cloud automation tools to streamline operations and improve efficiency.
- Implement and manage monitoring systems and monitoring reporting.
- Monitor, report and manage cloud platform and shared services capacity.
- Collaborate with development and engineering teams to support cloud-based applications and services.
- Assist in the deployment, configuration, and management of cloud resources.
- Perform regular system maintenance, updates, backups and patching to keep cloud environments secure and up-to-date.
- Develop and maintain documentation for cloud operations processes and procedures.
