ZelisZE

Senior Product Manager – Enterprise Platforms

Zelis enhances the healthcare financial experience by offering a connected platform that brings efficiency and transparency to payers, providers, and consumers.

Zelis

Employee count: 1001-5000

United States only

At Zelis, we Get Stuff Done. So, let’s get to it!

A Little About Us

Zelis is modernizing the healthcare financial experience for all by providing a connected platform that bridges the gaps and aligns interests across payers, providers, and healthcare consumers. This platform serves more than 750 payers, including the top 5 national health plans, BCBS insurers, regional health plans, TPAs and self-insured employers, and millions of healthcare providers and consumers. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts—driving real, measurable results for clients.

A Little About You

You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are.

Position Overview

We are seeking a highly skilled and experienced Senior Product Manager to join our dynamic product management team. This role is critical to bridging business needs with technical execution—translating complex challenges into clear, actionable roadmaps. The ideal candidate will have a strong product mindset, experience with enterprise platforms, and the ability to lead cross-functional teams in delivering solutions that drive real business value.

What You’ll Do

  • Collaborate with product managers, engineering leads, and business stakeholders to define and execute product strategies aligned with company priorities.

  • Support strategic initiatives by translating high-level objectives into well-defined product deliverables and development tasks.

  • Act as a key liaison between business and technology, ensuring technical teams understand what needs to be built and why.

  • Drive prioritization and clarity in the product backlog, ensuring engineering teams are set up to execute efficiently.

  • Work closely with cross-functional partners, including onshore and offshore business analysts, to align product vision with execution.

  • Provide direction and support to analysts across time zones, ensuring delivery is in sync with broader product goals.

  • Lead product initiatives from concept through delivery, balancing long-term vision with near-term execution.

  • Promote continuous improvement in product delivery processes, encouraging best practices and a culture of learning.

What You’ll Bring to Zelis

  • Bachelor's degree in Business, Computer Science, Economics, or a related field; master’s degree is a plus.

  • 5–8 years of product management experience, with a proven track record leading enterprise platform initiative.

  • Deep understanding of product management principles and a demonstrated “product mindset”—focused on identifying and solving the right problems.

  • Experience with large-scale enterprise systems such as Workday, Salesforce, Atlassian, Core AI, or NICE CXOne.

  • Ability to operate with soft power—building relationships, influencing stakeholders, and aligning cross-functional teams without direct authority.

  • Strong analytical, organizational, and communication skills with a detail-oriented and proactive approach.

  • Certifications in Pragmatic Marketing and/or Lean Six Sigma (Green or Black Belt) are a strong plus.

Location and Workplace Flexibility

We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture, and all our employee's work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies.

Equal Employment Opportunity
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We welcome applicants from all backgrounds and encourage you to apply even if you don’t meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all.

Accessibility Support
We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email [email protected].

Disclaimer

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.

About the job

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Job type

Full Time

Experience level

Senior

Location requirements

Hiring timezones

United States +/- 0 hours

About Zelis

Learn more about Zelis and their company culture.

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Zelis is on a mission to modernize the healthcare financial experience for all. Founded in 1995, Zelis is transforming how healthcare payments and claims management are handled through a unified platform. With a robust offering that engages with over 750 insurers nationwide, Zelis effectively bridges the gaps between payers, providers, and consumers. This commitment is reflected in their belief that modern healthcare extends beyond just clinical interactions, emphasizing the importance of a seamless financial experience as crucial to accessing care.

The company focuses on streamlining processes and enhancing transparency within the healthcare financial landscape. Their platform encompasses a wide range of services—from optimizing claims management and expediting payment processes to facilitating clear communication between all parties involved. With innovative solutions that adapt to the evolving needs of the healthcare industry, Zelis works to alleviate the common pain points associated with healthcare finance, ensuring that both providers and consumers can navigate the system with ease. This holistic approach has made them a trusted partner among the leading players in the healthcare sector.

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Zelis

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