Senior Enterprise Account Executive

Join Zendesk as a Senior Enterprise Account Executive to drive top-line revenue growth and build strategic partnerships. You will be responsible for acquiring new Enterprise customers, growing existing partnerships, and managing key customer relationships. The role requires a strong understanding of Zendesk products and the ability to leverage data insights to prospect new clients and enhance retention strategies.

Requirements

• Directly drive top-line revenue growth by acquiring new Enterprise customers
• Proactively identify and pursue opportunities to cross sell additional products and services to existing customers
• Manage and nurture key customer relationships to ensure maximum satisfaction and retention
• Leverage data insights, customer intents, and adoption history to effectively prospect new clients and enhance retention strategies
• Create quarterly territory plans to increase market share in the Enterprise sector
• Demonstrate a strong understanding of Zendesk products and align them with clients' business objectives
• Lead complex, value-centric sales cycles, including multi-month deals with proof of concept stages
• Establish and maintain C-level executive sponsorship
• Collaborate effectively with internal teams and leadership to optimize sales strategies and drive sales execution
• Negotiate and close complex deals using a consultative approach
• Maintain thorough knowledge of Zendesk solutions and stay current with competitive landscape and industry trends

Benefits

• Flexible hybrid work arrangement
• Opportunity to work with a global company with a diverse and inclusive culture
• Access to industry-leading software and tools
• Chance to develop and grow your skills and career
• Collaborative and dynamic work environment