Junior Account Manager

Join a fast-growing retention marketing agency as a Junior Account Manager and support eCommerce brands in increasing customer lifetime value, retention, and profitability through strategic email and SMS marketing.

Requirements

• Minimum 2+ years of experience in email and SMS marketing, retention marketing, or account management
• Strong understanding of lifecycle marketing and customer retention strategies
• Experience building campaign calendars and analyzing marketing performance
• Ability to write clear, actionable creative briefs
• Familiarity with retention metrics such as LTV, retention rate, cohort analysis, and repurchase behavior
• Intermediate to advanced experience using ClickUp or similar project management tools
• Basic to intermediate knowledge of Figma for reviewing and providing feedback on designs
• Working knowledge of Klaviyo, including segmentation, flows, and QA processes
• Excellent written and verbal English communication skills
• Strong organizational skills and attention to detail
• Ability to stay calm under pressure and manage multiple deadlines simultaneously
• Self-starter mindset with strong ownership and accountability
• Eagerness to continuously learn and grow within retention marketing and eCommerce strategy

Benefits

• Full-time remote position
• Collaborative, high-performance remote team environment
• Long-term opportunity with growth into a client-facing Account Manager role
• Competitive salary: $3,000–$3,500 USD per month