Senior Customer Success Consultant

The journey of XTM International began in 2002, born from a perceived gap in the market for robust enterprise technology that could keep pace with the burgeoning demands of globalization. Founders Bob Willans and Andrzej Zydroń envisioned a future where language and technology would intersect to break down barriers to global commerce. This vision materialized into XTM Cloud, which quickly became the company's flagship product. It was engineered to be more than just a translation tool; it was designed as a comprehensive translation management system (TMS) that empowers enterprises to scale their global presence through advanced linguistic technology, intelligent automation, and the power of AI. From its inception, XTM was ahead of the curve as a primarily cloud-based TMS, a strategic advantage that became increasingly significant with the widespread adoption of broadband internet, allowing the company to grow its customer base considerably.

As the digital landscape evolved, the ability to update and localize vast amounts of content with speed and ease transitioned from a competitive edge to a business-critical necessity. XTM International rose to this challenge, continuously innovating to help its customers not just enter but also thrive in global markets faster than their competitors. The company's mission has always been to pioneer a new era of localization by providing scalable, connected, and vendor-neutral technology. This commitment is reflected in their core values of continuous learning and growth, collaborative teamwork, and a deep-seated passion for language technology. In February 2021, XTM International marked a significant milestone by partnering with K1 Investment Management, a move designed to fuel accelerated growth, scale operations, and fast-track the delivery of new features. This strategic investment underscored the company's impressive trajectory and its position as a leader in the translation management market. In early 2023, after two decades at the helm, co-founder Bob Willans transitioned to a board member role, passing the leadership to Ian Evans, a seasoned software executive, to steer the company into its next chapter of innovation and expansion.