United States onlyArchitect end-to-end NowAssist solutions for ITSM and ITOM, including AI-assisted incident summarization, change risk assessment, problem identification, and service impact analysis.
Requirements
- 7+ years of ServiceNow platform experience
- Deep, hands-on expertise with ITSM and ITOM
- Expert-level understanding of CMDB architecture and CSDM
- Demonstrated experience implementing or architecting NowAssist, Predictive Intelligence, AI Search, or Virtual Agent
- Proficiency in ServiceNow integration architecture
India only