United States onlyRemote Senior ServiceNow Architect needs 10+ years IT, 5 years ServiceNow platform architecture and solution design
Remote Senior ServiceNow Architect requires:
Retail industry
Proven track record architecting large-scale, complex ServiceNow implementations across multiple modules
Expertise in core ServiceNow platform components: Service Catalog, Workflow, Flow Designer, Integration Hub, CMDB, Discovery, Performance Analytics, Custom Apps, etc.
Strong understanding of ITSM, ITOM, CSM, GRC, or other key ServiceNow modules. (Candidate should have experience with most of the items listed under this bullet)
Experience with integration design patterns and technologies (REST is required)
Strong understanding of enterprise architecture principles, security, and data governance.
Hands-on development experience (ServiceNow Javascript & ServiceNow Studio/App Engine)
ServiceNow Certified Technical Architect (CTA), ServiceNow Certified System Administrator, Certified Implementation Specialist (CIS) certification (at least one certification is required)
Strong leadership, communication, and stakeholder influencing skills
Bachelors and/or masters degree in computer science, Computer Engineering OR related field OR equivalent experience,
Experience with integration design patterns and technologies (SOAP, JDBC, etc.)
ServiceNow Certified Application Developer (CAD) certification
Experience designing multi-instance or global ServiceNow deployments
Exposure to SAFe Agile methodologies and DevOps practices
Knowledge of complementary platforms (Workday, Azure/Cloud, etc.).
Remote Senior ServiceNow Architect duties:
Define and evolve the enterprise ServiceNow platform architecture and roadmap aligned with business needs
Lead the architecture and design of solutions across ServiceNow modules (ITOM, ITBM/PPM, HRSD, CSM, ITAM, GRC, SecOps, Integration Services, Intelligence & AI, ITSM / DevOps etc.)
Own platform standards, design patterns, reusable components, and architectural governance
Evaluate and drive adoption of new ServiceNow capabilities and releases
Provide technical leadership and architectural guidance across ServiceNow projects.
Lead high-level design, integration patterns, and performance/scalability best practices
Partner with ServiceNow developers, product owners, business analysts, and project teams
