Workyard is a fast-growing, venture-backed startup revolutionizing workforce management in the construction industry. As a Tier 1 Customer Support Specialist, you'll be at the heart of the customer experience, helping users get the most out of our platform.
Requirements
- Live Support Coverage
- Customer Support & Issue Resolution
- Billing Support
- Duplicate Profiles & Data Cleanup
- Cross-Team Communication
- Documentation & Communication
Benefits
- Comprehensive benefits including Aetna medical, dental, and vision coverage
- Flexible Spending Accounts (FSA)
- Teladoc virtual care
- One Medical membership
- Kindbody family-building support
- Employee Assistance Program
- 401(k) retirement plan through Empower
- Pre-tax commuter benefits (for those based in our San Francisco office)
