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WorkyardWO

Technical Support Specialist (United States)

Workyard offers a dedicated workforce management solution tailored for the construction industry, designed to enhance operational efficiency and profitability.

Workyard

Employee count: 11-50

Salary: 40k-40k USD

United States only

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Workyard is a fast-growing, venture-backed startup revolutionizing workforce management in the construction industry. As a Tier 1 Customer Support Specialist, you'll be at the heart of the customer experience, helping users get the most out of our platform.

Requirements

  • Live Support Coverage
  • Customer Support & Issue Resolution
  • Billing Support
  • Duplicate Profiles & Data Cleanup
  • Cross-Team Communication
  • Documentation & Communication

Benefits

  • Comprehensive benefits including Aetna medical, dental, and vision coverage
  • Flexible Spending Accounts (FSA)
  • Teladoc virtual care
  • One Medical membership
  • Kindbody family-building support
  • Employee Assistance Program
  • 401(k) retirement plan through Empower
  • Pre-tax commuter benefits (for those based in our San Francisco office)

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Salary

Salary: 40k-40k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Workyard

Learn more about Workyard and their company culture.

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At Workyard, we understand the challenges that construction companies face in managing their workforce effectively. As a customer-centric workforce management solution, we help contractors create accurate payroll while enhancing project profitability through better crew management. Many construction managers struggle with time tracking, payroll inaccuracies, and labor compliance, which not only affects profitability but also complicates daily operations.

This is why we built Workyard from the ground up, specifically focusing on the construction industry. Our intuitive app simplifies tracking work hours with precision down to the minute, allowing for real-time visibility into crew locations and job progress. It eliminates the hassle of chasing down time cards and reduces payroll inaccuracies, enabling managers to save precious hours on administrative tasks. With features such as GPS verification and labor cost reporting, contractors can rest assured knowing they will maintain compliance with labor laws and keep track of labor expenses easily.

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Workyard

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